Chatbots.Studio - Chatbot development company
Telecommunications
Account details, payments via chat, store locator, complaint management, product wizard (suggesting products based on profile information).
Banking
Account details, peer-to-peer payments, product-service wizard (suggesting services based on usersβ profiles), branch/ATM locator, investment assistant, notifications about new deals/prices (stock-currency), overdrafts alerts.
Insurance
Account details, quote wizard (displaying products based on usersβ profile), agent-store locator,
request assistant, incident report, claims management
Retail
Product sales, complaint management, product discounts, store finder, order tracker, returns
management, digital coupon delivery
Healthcare
Account details, health history wizard, doctor locator, personal training notifications,
prescription refills, appointments with doctors
Utilities
Account details, bill management, outage alerts, digital meter information, saving and
safety tips, complaint management
Logistics
Account details, package tracking, shipping information, pickup scheduling, bill payments,
location finder, proof of delivery.
Media
Account details, shows, episodes, schedule, alerts, technical support, complaint management, merchandise, bill payments
Travel and hospitality
Account details, room bookings, offers, hotel directory & map, gift cards, etc.
What are the roles of the bot?
Sales person
The bot provides a range of sales services such as invoice generation, payment, and payment status
tracking. Besides direct sales, a bot successfully provides cross-selling.
Lead generator
The bot gathers potential customers and offers them value: loyalty card or discounts, for example.
Also, the bot is able to gather customerβs information and make appointments.
Interface
The bot integrates with appropriate API to complete clientsβ requests. The bot is able to provide customer authorization and integration with another mobile or web services. After integration, a bot gives out processed result in the appropriate format.
Hostess
The bot automates such processes as showcasing rules, presenting new participants or advertising.
Helper
The bot provides customer support and issues resolving 24/7. Helper answers to the FAQ and saves the time of live agents. The bot is also able to connect live agents with users if necessary.
Informator
The bot aggregates the data from different resources into a message and notificates customer regarding service changes.
Psychologist
The main value of a bot is the conversation flow with user. A bot is able to establish a friendly amtoshpere and improve the usersβ mood.
Chatbot development company portfolio
We build just conversational UI and nothing else
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Customer Reviews
Dustin Gallegos
Senior Technical Strategist at Microsoft
They were very professional, took time to understand the solution and the requirements, and maintained good communication throughout the whole project. I would highly recommend them if you are looking for quality work and a reasonable cost.
Stanislav Shaganov
CIO at Zhuk
The automated pay system Chatbots.Studio developed decreased human processing by 87% and reduced product returns by 12%. The Chatbots teamβs passion for their craft and ability to innovative significant improvements are impressive.
Asaf Yosifov
CEO at FutureBlock
Chatbots.Studio delivered a satisfactory product on time. They were highly motivated, flexible, and receptive to feedback.
Michael Brown
CEO at Rake
Everyone on the team is committed to quality, reliability and staying timeline focused. I have numerous recent stories of specific team members going over-and-above the call to provide support or best practice advice. Thatβs why we really feel like they are a true partner on this project.
Michael Lewis
CEO at Claim Technology
I appreciate their ability to grow the size of our team quickly without compromising on quality and for the way in which they proactively seek out new ways of looking at our business problems/opportunities and offer a perspective on how we can solve them.
Will Martin
Founder at LiveDuel.com
The Project started with an in-depth look at requirements so both parties were 100% clear on what was to be delivered and what was expected. The team has great communication and are available for calls during all times, even late in their time zones which shows their complete dedication to their work.
