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Streamlined claiming and transaction solutions for healthcare

Join over 100,000 healthcare providers who have chosen HICAPS to unlock the potential in their practice.

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Unlock potential in your practice

Settle to a NAB Business Transaction Account and benefit from:
  • Faster ​settlements​ - Same day settlement for EFTPOS transactions​.
  • Better reconciliation​ - Access customised transaction reporting with NAB Connect.
  • Quick approvals​ - Quick and easy access to unsecured business lending with NAB QuickBiz​.
  • Expertise​ - Specialised banking services, support and insights for health - learn more.
  • Rewards –  a range of offers, benefits and discounts from our partners.

Compliant claiming and EFTPOS solutions for your practice

Simplify how you process Medicare, Private & Funder healthcare claims by combining HICAPS Digital and terminal, and integrate your Practice Management Systems (PMS). 

Process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. 

Join over 100,000 practitioners who choose HICAPS.

Access the largest provider of private healthcare insurance point of sale claiming services in Australia.

Process claims for all private health insurers in Australia.

Find out more about our mission to help you.

Streamline your practice

How to claim with HICAPS Digital

Learn about HICAPS terminal claiming

Medicare Easyclaim made easy

Add new provider and update account

Latest news

What you need to know

For HICAPS customers, the key message is simple: you’re already set up to manage these changes.

HICAPS customer story

How a Perth GP clinic streamlined billing and boosted patient satisfaction through HICAPS integration.

Safeguarding your Terminal

Healthcare environments present unique security challenges. Unlike retail stores with dedicated cashiers, clinic staff often multitask between patient care and processing claims and transactions while you’re focused on looking after patients.

Key  Information:

The NAB Business Transation Account is subject to the NAB Business Product Terms & Conditions and the Business Banking Fees, which can be accessed on NAB’s website nab.com.au/businesstc. Fees and charges apply. The Target Market Determination for this product is available at nab.com.au/TMD. This product is issued by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686.

HICAPS Pty Ltd ABN 11 080 688 866

A wholly owned but non-guaranteed subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

Our mission is to help you grow

The only solution with direct integration to Health Insurers

HICAPS works directly with 100% of Australia’s Health Insurers to send and received claims

Seamless integration to your systems that matter

Over 50 systems integrated with HICAPS means more claims processed with a click of a button

Adaptable to how you work

All terminals can be mobile can also work unintegrated

Reliability you can trust

Over 90,000 Healthcare providers have trusted HICAPS for 25 years

More government schemes

HICAPS sends claims to Worksafe VIC, TAC, ICWA, Workcover QLD, NDIS and more

Suited to 40+ modalities

With every Private Health Insurer in Australia and more Government Schemes

Advanced accessibility features

Vision impaired accessibility features on our Trinity Terminal 

Customer Service that's here to help you

Our Australian based customer service team is here to make sure you can get back to running your practice and taking care of your patients