We protect and promote competition and consumer rights

Get help with faulty goods

You are protected under consumer law when a business does not meet their legal obligations to you. This page covers your rights when you have a faulty product.

How to resolve a consumer rights issue

Have you experienced problems after you bought goods or services? This section covers how to complain to a business and other steps you can take to resolve your issue.

Sheldon International Ltd recalls My Little Chick Soother Clips

TJX Ireland Unlimited Company t/a TK Maxx and Homesense recalls Misco Sports Light-Up Racket Sets

The Village Market recalls Squishy Bun toy

TEMU recalls Beagle Plush Toy sold on the TEMU platform

Competition law

The CCPC enforces competition law, investigates suspected breaches and promotes a level playing field that supports choice, innovation and fair markets in Ireland.

Consumer protection

The CCPC is responsible for enforcing a wide range of legislation aimed at protecting consumers. These cover transactions between businesses and consumers across all sectors.

Product safety

The CCPC is the market surveillance authority and the competent authority in Ireland for safety of non-food consumer products covered by certain EU Directives and EU Regulations.