 |
VOOZH | about |
At Anthropic, we believe that empowering people with AI, and ensuring that AI makes safe contributions to society, requires engaging with a wide range of human perspectives and experiences. Small businesses are uniquely positioned to leverage AI to advance their mission—but only if they can approach it intentionally, with resilience and clear purpose.
This course helps small business staff—whether in customer interactions, back-office management, supply chain operations, or leadership—build practical AI collaboration skills through the 4D Framework (Delegation, Description, Discernment, and Diligence). In this course, we’ll explore how the framework applies to common small business tasks, and consider what it means to implement AI across a small business.
This course is the result of a partnership between Anthropic, PayPal, Prospect Butcher, and MAKS Enterprises TIPM Rebuilders, drawing on research with small business professionals about their actual needs, concerns, and aspirations for AI adoption.
The work builds on our AI Fluency: Framework & Foundations course, adapted specifically for the small business context where limited resources, business accountabilities, and customer experience create unique considerations for AI collaboration.
This course lightly covers the foundational AI Fluency concepts. However, for deeper understanding, participants should complete AI Fluency: Framework & Foundations before beginning this small business-focused curriculum.
It is also recommended that learners have access to an AI chat tool for hands-on practice. Examples in this course will use Claude.ai, but any chatbot will work.
At Anthropic, we believe that empowering people with AI, and ensuring that AI makes safe contributions to society, requires engaging with a wide range of human perspectives and experiences. Small businesses are uniquely positioned to leverage AI to advance their mission—but only if they can approach it intentionally, with resilience and clear purpose.
This course helps small business staff—whether in customer interactions, back-office management, supply chain operations, or leadership—build practical AI collaboration skills through the 4D Framework (Delegation, Description, Discernment, and Diligence). In this course, we’ll explore how the framework applies to common small business tasks, and consider what it means to implement AI across a small business.
This course is the result of a partnership between Anthropic, PayPal, Prospect Butcher, and MAKS Enterprises TIPM Rebuilders, drawing on research with small business professionals about their actual needs, concerns, and aspirations for AI adoption.
The work builds on our AI Fluency: Framework & Foundations course, adapted specifically for the small business context where limited resources, business accountabilities, and customer experience create unique considerations for AI collaboration.
This course lightly covers the foundational AI Fluency concepts. However, for deeper understanding, participants should complete AI Fluency: Framework & Foundations before beginning this small business-focused curriculum.
It is also recommended that learners have access to an AI chat tool for hands-on practice. Examples in this course will use Claude.ai, but any chatbot will work.
Skilljar is a learning management system that hosts our educational content. You're logging into it to access the Anthropic course materials. This separate platform allows us to provide interactive learning experiences, track your progress, and ensure you have access to all course resources in an organized way.
Skilljar collects basic learning analytics such as course progress, lesson completion status, quiz scores, and time spent on materials. This data helps us understand how you're progressing through the course and allows us to provide you with completion certificates. All data collection is focused on improving your learning experience, and is subject to Skilljar's Privacy Policy.
Skilljar only tracks your learning progress within this course platform, while your Anthropic account manages your access to the Anthropic Console and/or Claude AI services.
Yes, Skilljar employs industry-standard security measures including data encryption, secure hosting, and regular security audits. Your learning data is stored on secure servers with appropriate access controls. Skilljar is SOC 2 compliant and follows best practices for data protection to ensure your information remains safe and private.
To request deletion of your learning data or account, email academy-support@anthropic.com. Your request will be processed in accordance with applicable privacy laws and our data retention policies. Note that some data may need to be retained for legitimate business purposes, such as compliance or security, but we'll delete all personal information where legally permissible.
No, you don't need an Anthropic account to access this learning content. The course is hosted on Skilljar and only requires a Skilljar account for access. However, if you want to use Claude AI services after completing the course, you would need to create a separate Anthropic account at claude.ai.