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โ‡ฑ Tai Services | Case study on App Modernization | Binmile


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USAโ€™s Leading Industrial Testing & Inspection Company

Modernised & Improved Business Productivity by up to 40%

Services

Application Modernisation

Industry

Industrial Testing and Inspection

Employees

201-500

About Tai Services

TAI Services is an industrial test and inspection company that offers chiller testing, flux leakage, and oil analysis services for the Eddy Current Inspections. The company tests chillers and production heat exchangers in all of North and South America and many other locations around the world. Their trained field inspectors utilize cutting-edge technology in testing chillers used in office buildings for comfort cooling, as well as production heat exchangers.

Obsolete System Modernisation & Improved Digital Presence

Ever since its inception in 1979, the company has been using Pascal, an imperative and procedural programming language for development. While the language has been obsolete with less support functions available in the market, the company needed to move their current systems away from the language and update to ReactJS. Additionally, Tai Services was looking to improve their digital presence and create a fresh website from scratch. The scope of work included entire system redesigning, combining systems to create process workflows and developing an entire company website from scratch.

End-to-end System Redesign with Zero Downtime

Binmile is developing a complete desktop and web application that will run on the company servers offline giving a 24/7 access to the company employees. The new app is planned keeping in mind the redesigning of the entire system functionalities of the company. Our expert team of developers are ensuring the transition from Pascal to ReactJS is done effortlessly with zero downtime.

Being a support services provider, change management is one of the primary challenges that could arise from the teams. To ensure seamless transition, our team is working towards retaining the original look and feel of the systems while improving the backend functionality to add more speed and agility while continuously working towards keeping the internal data more secure.

Multiple Functionalities: One web app

Binmileโ€™s team is consolidating multiple existing desktop app functionalities into a single web application that include front office, analyst segment, admin reporting features, inventory management, field reception system, and statistical report development. The new developed web and desktop app will be a centralized solution to the entire company processes thatโ€™ll help streamline work for employees. With role based access controls, employees will be able to gate authorisations to access relevant data ensuring complete data privacy and security.

Data Duplicacy & Maintenance

Tai services faced a lot of data duplicacy and maintenance issues resulting from mismanaged and scattered data inputs on different applications. Separate tabs, process sheets and apps for different departments were becoming a hurdle in day to day processes along with smooth customer onboarding post deal closure, negatively impacting the companyโ€™s relationship with the clients. A centralized web application is intended to smoothen the process resulting in a reduction of onboarding process time by up to 70%.

Website App Development For Improved Digital Presence

Tai Services did not have a strong digital presence and requested for an efficient website to be developed that reflects the companyโ€™s key service offerings and areas of expertise in greater detail.
Our team of expert frontend and backend developers, UI/UX designers and testing analysts are working towards developing the complete website from the ground up and giving it a new look and feel that resembles the company and speaks to the target audience.

Agile Methodology With Continuous Delivery Model

Agile development methodology is adopted with continuous delivery of the project along with efficient CI/CD pipeline integration to ensure a smooth project delivery efficiently divided into weekly and monthly milestones. Our QA experts implemented continuous application testing in collaboration with the development and operations teams to ensure bug free app deployment in the software delivery cycle.

Tech Stack used:

Projected Business Impact Post Deployment:

40% improved business efficiency

60% improved app response speed .

80% reduced TAT in customer onboarding

Improved system reliability

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