Support for Chrome Enterprise
Keep users connected to the web and critical apps with Chrome Enterprise support. Looking for self-service support? Check out our Help Center(opens in a new window).
Explore the ways to get Chrome Enterprise support
Have 24/7 direct online and phone access to a team of experts at Google to help troubleshoot potential issues and avoid user downtime.
Many enterprises already have Chrome Enterprise support through:
- Google Workspace licenses*
- Chrome Enterprise Upgrade (CEU) licenses across ChromeOS or ChromeOS Flex*
- Google Cloud Platform (GCP) Enhanced and Premium Support
- If your organization meets this criteria, you can start opening support tickets today.
Need standalone support? Check out Google's Chrome Enterprise Support offering:
- Minimum of 1,000 licenses
- Priced per user or through a site license
- Billed offline yearly
Direct access to dedicated experts
With support, your organization can receive:
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Cross-platform support
Get fast and reliable support for Chrome browser on Windows, Mac, Linux, and ChromeOS — and help with the Google Admin console — online or over the phone.
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Help with policy management
Ensure policy enforcement by managing and configuring hundreds of policies across Windows Group Policy and Chrome Enterprise Core, with expert-level help.
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Support for configuring legacy apps
Get help setting up and managing Legacy Browser Support, which helps your users seamlessly access older apps that are incompatible with modern browsers.
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Extra security and more governance
Highly secure pin-based access to support services allows only authorized and current admins to access services on behalf of your organization.