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VOOZH | about |
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VOOZH | about |
Your members don't come into the branch like they used to. But the relationship doesn't have to fade. Ostrich runs the digital side for small credit unions, especially those without a dedicated marketing team. That frees your team to do the work that only happens in person.
Let's talk about your membersYour team is stretched across everything that keeps the doors open. Consistent member communication is the first thing to slip, and banks and fintechs have whole teams for exactly that.
These are the things we're set up to run today. On a quick call, we'll figure out the right mix for your credit union. Pick and choose just what you need.
Every Monday, a branded newsletter lands in members' inboxes: smart money tips, local headlines, and current rates that bring them back to you. And the moment someone joins, an automated welcome sequence introduces your credit union. That's especially valuable for indirect-lending members who came in through a dealership and don't yet know who funded their loan.
A financial wellness destination under your brand: interactive tools and calculators, a financial health score, an article library, life-stage pathways, local content, and rate comparisons. It's where the newsletter sends members, and where they keep coming back between branch visits.
Each month, a clear report on the marketing metrics that matter: member reach, email open and click rates, tool and rate-page activity, and channel growth. Built to walk straight into a board meeting without a marketing analyst to decode it first.
We help you show up consistently on social, telling your credit union's story and keeping a clear, differentiated voice in front of members and your community. Ongoing, on-brand posting that reinforces everything else you're already doing.
We handle content, compliance, delivery, and reporting. Your team spends about two hours a month, including a monthly check-in call, reviewing work that's already done.
Especially valuable for
Many members join your credit union through a car dealership or other third-party lender and may not know you funded their loan. The new member onboarding sequence is designed specifically to change that: introducing your institution, building familiarity, and converting a loan account into an actual relationship before the first payment hits.
One conversation: your field of membership, growth priorities, member profile. That's the foundation.
Branded microsite, email templates, onboarding sequences, compliance framework, all built end to end. You review and approve. We go live.
Every week, a newsletter. Every new member, a welcome sequence. Every month, a report. You approve. We handle everything else.
For a monthly retainer comparable to or less than a part-time coordinator, you get a full content team, a proven playbook built for credit unions, and infrastructure you own outright.
We work exclusively with small credit unions, so we know NCUA compliance, the cooperative model, field-of-membership dynamics, and the pressure you face from banks and fintechs.
Your member relationships, your content library, your onboarding sequence. Everything is deployed through your credit union from day one, so members never see Ostrich. There's no vendor-platform lock-in, and if you decide to bring things in-house, everything we produce stays with you.
Content, compliance, delivery, reporting. Your team approves. We handle the rest, about two hours a month from you.
Backed by one of the most trusted brands in financial wellness, with institutional stability and credibility your board will recognize.
A new CEO or executive team wanting to establish a communication rhythm and make the most of existing member relationships.
Member engagement and retention targets on the agenda, with leadership expected to demonstrate visible progress.
A financial literacy contract ending with low engagement and little to show for the spend.
Moments when consistent member communication becomes especially critical — and especially visible.
A large book of members who came through a dealership or third party and have no real relationship with the institution yet.
An understaffed function, or no dedicated marketing function at all, where consistent communication keeps getting deprioritized.
Credit unions exist to serve communities the big banks are too big to serve: the niche field of membership, the local employer, the member the national bank won't call back. That mission is harder to deliver when members live online and the relationship lives in a branch they rarely visit.
Ostrich exists to close that gap, to make it easier for a small institution to stay close to the people it was built to serve.
For our founding team, this is personal. One of us watched credit unions help his family rebuild after the 2008 crisis; the other came from England and had to learn the U.S. financial system from the ground up. Different starting points, same conviction: credit unions are woven into our own stories, and that's why serving them matters to us. They show up for the communities and the people the big banks too often overlook.
Ostrich isn't a replacement. It's the consistent, owned channel they were never built to run. A platform gives members content to find. An agency runs the occasional campaign. Neither shows up every Monday, or welcomes a new indirect-loan member by name.
A consistent, owned channel that shows up every week.
ContinuityLet's talk about what a consistent communication program could do for your credit union, and figure out the right mix together.
Book a 30-minute call
Built for credit unions.
Trusted by the people who run them.
👁 NAECU
👁 All In Credit Union
👁 Kimberly Clark Credit Union
👁 Tennessee Credit Union League
AARP Innovation LabsPortfolio Company
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