We are happy to help answer any questions about our theme features, capabilities, and configuring its settings to fit your brand. The more information you can give us at the start the faster we'll be able to help get you on the right track.

For quicker answers, be sure to check our common questions areas first:

• Be Yours FAQ
• Concept FAQ

Can't find an answer?

Send us a support request through our support form and we'll get back to you shortly.

Depending on the volume of support requests we receive, we aim to respond to you within 24 hours. But, please allow at least 1–2 business days for a response.

Limitations of technical support services

We do NOT offer support for integrating or troubleshooting 3rd-party apps and custom code, nor do we offer support for modifications made after the purchase of one of our themes. Please review our Theme Support Policy.

This includes adding new features, altering the design of the theme, implementing any 3rd-party code or apps, or troubleshooting previous customizations after updating the theme.

For assistance with third-party apps, contact the app's developer through the Shopify App Store.

If you are looking to make a lot of changes - it may be worth looking into hiring a Shopify Expert.

New to Shopify?

If you're setting up a Shopify store for the first time, we recommend visiting the Shopify Help Center to familiarize yourself with the platform.

Licensing

Themes are licensed to use for a single store only. You are not permitted to transfer or sell a Theme to any other person’s store on Shopify or elsewhere. Read more about Shopify's Terms and Conditions.