🤖 Granite 4.0-h-micro LoRA Fine-tuned Model

📋 Model Overview

This model is a parameter-efficient fine-tuned version of IBM's Granite 4.0-h-micro (3.2B parameters), optimized for customer support dialog and recommendation generation tasks. The model leverages LoRA (Low-Rank Adaptation) adapters for efficient fine-tuning, enabling enterprise-grade conversational AI capabilities on consumer hardware.

⚡ Quick Facts

🎯 Intended Use Cases

🌟 Primary Applications

• 💬 Customer Support Chatbots: Automated troubleshooting and user assistance
• 🛍️ Recommendation Systems: Context-aware product and service suggestions
• 🗨️ Dialog Systems: Multi-turn conversational interfaces
• 🏢 Enterprise Customization: Adaptable to domain-specific business data

🚫 Out-of-Scope Use

This model is not suitable for:

• General-purpose question answering outside support contexts
• Tasks requiring knowledge beyond April 2024 (knowledge cutoff)
• Mission-critical applications without human oversight
• Any use case violating the Apache 2.0 license terms

💻 Usage

📦 Installation

pip install unsloth transformers torch accelerate

🚀 Basic Inference

from unsloth import FastLanguageModel
import torch

# Load model and tokenizer
model, tokenizer = FastLanguageModel.from_pretrained(
 model_name="krishanwalia30/granite-4.0-h-micro_lora_model",
 max_seq_length=1024,
 dtype=None, # Auto-detect
 load_in_4bit=False, # Set True for 4-bit quantization
)

# Prepare for inference
FastLanguageModel.for_inference(model)

# Chat template
messages = [
 {"role": "system", "content": "You are Granite, a helpful AI assistant."},
 {"role": "user", "content": "I need help choosing a laptop for programming."}
]

inputs = tokenizer.apply_chat_template(
 messages,
 tokenize=True,
 add_generation_prompt=True,
 return_tensors="pt"
).to("cuda")

# Generate response
outputs = model.generate(
 inputs,
 max_new_tokens=256,
 temperature=0.7,
 top_p=0.9,
 do_sample=True
)

response = tokenizer.decode(outputs[0], skip_special_tokens=True)
print(response)

🔄 Advanced: Streaming Generation

from transformers import TextIteratorStreamer
from threading import Thread

streamer = TextIteratorStreamer(tokenizer, skip_special_tokens=True)
generation_kwargs = dict(
 inputs=inputs,
 streamer=streamer,
 max_new_tokens=256,
 temperature=0.7
)

thread = Thread(target=model.generate, kwargs=generation_kwargs)
thread.start()

for text in streamer:
 print(text, end="", flush=True)

🎓 Training Details

📊 Dataset

• 📁 Source: unsloth/Support-Bot-Recommendation
• 📝 Type: Structured Q&A pairs for recommendation-style customer support
• 🔖 Format: Multi-turn conversational data with system, user, and assistant roles

⚙️ Training Configuration

⚡ Training Efficiency

Thanks to Unsloth optimizations:

• 🚀 2x faster training compared to standard implementations
• 💾 ~40% memory reduction through optimized kernel operations
• 🎯 16-bit mixed precision for optimal performance/quality balance

📈 Performance

📊 Training Metrics

• 📉 Final Training Loss: Achieved rapid convergence with stable loss reduction
• ⏱️ Training Time: ~30 minutes on T4 GPU
• 💾 Memory Usage: Peak ~12GB VRAM during training

⚡ Inference Performance

• ⏰ Latency: ~50-100ms per token on T4 GPU (16-bit)
• 🔄 Throughput: Suitable for real-time conversational applications
• 🔧 Quantization Support: Compatible with 4-bit and 8-bit quantization for deployment on resource-constrained devices

🏆 Evaluation Results

The model demonstrates strong performance on customer support tasks:

• ✅ High accuracy on domain-specific Q&A
• ✅ Coherent multi-turn dialog generation
• ✅ Contextually appropriate product recommendations

Note: Formal benchmark scores are pending comprehensive evaluation.

💬 Chat Format

The model uses Granite 4.0's chat template:

<|start_of_role|>system<|end_of_role|>Knowledge Cutoff Date: April 2024. Today's Date: [Current Date]. You are Granite, developed by IBM. You are a helpful AI assistant.<|end_of_text|>
<|start_of_role|>user<|end_of_role|>[User message]<|end_of_text|>
<|start_of_role|>assistant<|end_of_role|>[Assistant response]<|end_of_text|>

The tokenizer's apply_chat_template() method handles formatting automatically.

⚠️ Limitations and Biases

🔍 Known Limitations

1. 🎯 Domain Specificity: Optimized for customer support; may underperform on general-purpose tasks
2. 📅 Knowledge Cutoff: Training data only includes information up to April 2024
3. 💻 Hardware Requirements: Requires minimum 8-12GB VRAM for inference (16-bit) or 4-6GB (4-bit)
4. 📏 Context Length: Limited to 1024 tokens; longer conversations may lose early context
5. 🌐 Language: English only; limited multilingual capabilities

⚖️ Potential Biases

• ⚠️ Training data may contain inherent biases from the support bot domain
• ⚠️ Recommendations may reflect patterns in training data that could favor certain products/solutions
• ⚠️ Users should implement appropriate safeguards for production deployment

🛡️ Ethical Considerations

• 👁️ Transparency: Always disclose AI-generated responses to end users
• 👤 Human Oversight: Implement human-in-the-loop for critical decisions
• 🔒 Data Privacy: Ensure user data handling complies with applicable regulations (GDPR, CCPA, etc.)
• 🚫 Misuse Prevention: Do not use for generating misleading, harmful, or deceptive content
• ⚖️ Bias Monitoring: Regularly audit outputs for fairness and bias

🚀 Deployment Recommendations

💻 Hardware Requirements

🔧 Optimization Tips

# 4-bit quantization for reduced memory
model, tokenizer = FastLanguageModel.from_pretrained(
 model_name="krishanwalia30/granite-4.0-h-micro_lora_model",
 max_seq_length=1024,
 load_in_4bit=True, # Enable 4-bit quantization
 dtype=None,
)

📚 Citation

If you use this model in your work, please cite:

@misc{walia2025granite4micro,
 author = {Walia, Krishan},
 title = {Granite 4.0-h-micro Fine-tuned with LoRA for Customer Support},
 year = {2025},
 month = {October},
 publisher = {Hugging Face},
 howpublished = {\url{https://huggingface.co/krishanwalia30/granite-4.0-h-micro_lora_model}},
}

🔗 Related Resources

• 📝 Tutorial Article: IBM's Granite 4.0 Fine-Tuning Made Simple
• 🏗️ Base Model: unsloth/granite-4.0-h-micro
• ⚙️ Unsloth Framework: GitHub Repository

🙏 Acknowledgments

• 🏢 IBM Research for developing the Granite 4.0 model family
• ⚡ Unsloth AI for optimization framework enabling efficient fine-tuning
• 🤗 Hugging Face for hosting infrastructure and TRL library
• 👥 Community for the Support-Bot-Recommendation dataset

✍️ Model Card Authors

• Krishan Walia (@krishanwalia30)

📄 License

This model is released under the Apache License 2.0. See LICENSE for details.

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Base model

ibm-granite/granite-4.0-h-micro

unsloth/granite-4.0-h-micro

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