In a move aimed at bringing about efficiency, transparency, accountability and curbing corrupt practices, Jammu and Kashmir has put 300 online services on Auto Appeal System (AAS) under which appeals get automatically moved to the appellate authorities in case the service is not provided within the time period defined under the J&K Public Service Guarantee Act (PSGA).

J&K is the first UT in the country to launch the auto escalation mechanism, Chief Secretary Dr Arun Kumar Mehta said.

With 913 online services, J&K has overtaken Kerala, which provides 911 services online and is placed at second position after Madhya Pradesh, an official statement issued here said. The number of online services increased exponentially from 35 in 2021 to 913 under the ‘Digital J&K Programme’ that was launched last year, it said.

The Chief Secretary said the key services offered in the digital mode include issuance of certificates relating to category, income, property, character, and legal heir, birth and death, land mutation among others. Other important services being offered include issuance of job cards under MGNREGA, acquiring water connection, etc.