Trusted by 230,000+ businesses and brands around the world
WordPress expertise
We only hire support engineers who know WordPress like the back of their hand.
Instant response
Get help quickly with an average first response time of under 2 minutes.
Multilingual assistance
Connect with our team in your language across 8 different global languages.
Support that customers
actually recommend
Kinsta outperforms leading hosting providers in customer support satisfaction on G2.
Ratings are based on the G2 Spring 2026 report and are measured on a 10-point scale.
97%
customer satisfaction rate
< 2 min
average response time
47 min
median resolution time
30% business growth achieved
Web development agency Gradient9 scaled confidently with Kinsta’s round-the-clock expert support.
Security that stays ahead
Our proactive Malware and Abuse team monitors for suspicious activity, while enterprise-grade firewalls and DDoS protection keep your site protected.
Expert migrations handled for you
Switching hosts doesn’t have to be complicated. Our team handles your migration from start to finish so you can move to Kinsta without downtime or risk.
Expert help, wherever you are
Our engineers operate across time zones, supporting thousands of customers in 120+ countries.
Automatic backups, always available
All plans include daily automatic backups, manual backups, and system-generated restore points. You’ll always have at least two weeks of backups available in MyKinsta.
Global support, localized for you
Work in your preferred language with live support in 8 languages, plus fully translated documentation and a localized MyKinsta experience.
Support integrated into MyKinsta
Our custom-built dashboard makes getting help effortless. Chat with an expert from any page while managing your sites.
- Integrated chat available with one click from MyKinsta
- Share screenshots, code snippets, and videos easily
- Access full conversation history so you never repeat yourself
- Manage site tools and support requests in one place
Learn more about Kinsta
Performance and stability you can rely on
Enterprise-grade security for all websites and plans
One dashboard for site management at scale
Get the support your business deserves
Connect with WordPress experts today and experience 24/7 peace of mind.
FAQs
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