I have logged into 365, but I receive a prompt that says I must have admin permission to access office apps. I am the Admin and I do not know how to grant permission

Joe Miller 40 Reputation points

I have logged into 365, but I receive a prompt that says I must have admin permission to access office apps. I am the Admin and I do not know how to grant permission

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Answer accepted by question author

Stefan Blom 342.6K Reputation points • MVP • Volunteer Moderator

I was able to figure it out thanks to AI.

Please tell us how you fixed it. Your solution may help other people who are looking for assistance.

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Answer recommended by moderator

Joe Miller 40 Reputation points

I fixed it by deleting 365 from my computer and re downloading it. I am assuming it was a corrupted somehow but I am a novice so who knows.

  1. Stefan Blom 342.6K Reputation points • MVP • Volunteer Moderator

    Thanks for the follow-up.

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2 additional answers

  1. Joe Miller 40 Reputation points

    Thanks a ton for the fast reply but I was able to figure it out thanks to AI. New here so I am going to see if my question can be deleted.

    Thanks again.

    1. DaveM121 891.6K Reputation points • Independent Advisor

      That is great news, I am glad you have resolved this problem.

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  2. DaveM121 891.6K Reputation points • Independent Advisor

    1

    Please provide a screenshot of the error you see when you try to use the Office 365 apps.

    2

    Open the Settings App.

    Go to Accounts.

    Select Access Work or School, is there is a work or school Email listed there?

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