Cancel my Microsoft monthly subscription

Debbie 0 Reputation points

I want to cancel my subscription, please. Let me know if you require more information. Thanks Debbie Firerobin

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Answer recommended by moderator

JC 8,225 Reputation points • Independent Advisor

Hello,

To cancel your product subscription open your services page and login with your microsoft account, find the subscription you want to cancel then in the options cancel it.

https://account.microsoft.com/services

Hope this helps,

JC

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3 additional answers

  1. AI answer

    To cancel your Microsoft 365 subscription, you can follow these steps:

    1. Go to the Microsoft 365 admin center.
      • If you're using the Simplified view, select Subscriptions.
      • If you're using the Dashboard view, go to Billing > Your products.
    2. Select the subscription that you want to cancel.
    3. On the subscription details page, in the Subscription and payment settings section, select Cancel subscription.
    4. In the Options for canceling your subscription pane, select either Cancel now or Cancel before the next renewal date, then select Next.
    5. Select a reason for why you’re canceling, provide optional feedback, then select Cancel now.
    6. Repeat these steps to cancel any other active subscriptions.

    After cancellation, your subscription status will show as Disabled, and you will have reduced functionality until it is deleted. Make sure to save any important data before canceling, as users will lose access to their data when the cancellation becomes effective.

    If you need more specific guidance based on your billing account type, please let me know.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.
  2. elsie botha 0 Reputation points

    Good day I would please like to cancel my monthly payments and subscription

    1. Stefan Blom 342.4K Reputation points • MVP • Volunteer Moderator

      @Elsie Botha,

      Nobody in this user-to-user forum can cancel your subscription for you. Sign in to your Microsoft account at https://account.microsoft.com/services , turn off recurring billing (if it is currently enabled) and then you should be able to cancel. See https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .

      If you need further suggestions, please start your own thread (use the Ask a question button at the top of the page) and describe which issues you have encountered. Good luck.

      The current thread is old and it will be closed.

  3. Michele Anderson 0 Reputation points

    Requesting to cancel my subscription as I've tried several times to cancel within the 30day free trial and now being charged. Requesting a refund.

    Thank you, Michele Anderson

    1. Stefan Blom 342.4K Reputation points • MVP • Volunteer Moderator

      Sign in to https://account.microsoft.com/services and sign in with your credentials. Turn off recurring billing, if it is currently enabled, and then cancel. See also https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .