Unexpected Error When Scheduling Exam

Shadab Mansoori 185 Reputation points

Subject: Urgent: Unexpected Error When Scheduling Exam

Dear Pearson VUE Support Team,

I am attempting to schedule an exam for Microsoft Azure Data Fundamentals through your website, but I am encountering an error message that reads: "We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

I have tried clearing my browser cache, using different browsers, and verifying my information, but the issue persists. Could you please assist me in resolving this problem so that I can successfully schedule my exam?

Here are the details of the issue:

  • Error Message: We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.
  • Exam Name: Microsoft Azure Data Fundamentals

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

  1. Jake Hitches 135 Reputation points

    FIX the website! What the hell is this!

  2. Deleted

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  3. Adarsh Srivastva 55 Reputation points

    I am also facing the same issue, I have to reschedule my exam. Kindly help on this.

  4. RYAN MARK M. CATI AN 20 Reputation points

    hi can you helped me to fix this error i have the same problem. thankyou

  5. Farhan Omer 60 Reputation points

    I am facing same issue but Microsoft Does not have any technical number to address this issue

1 additional answer

  1. Anonymous

    Hi Shadab Mansoori,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

    or “Ask a new question >” and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    Certifications tab moved under Credentials. Below is direct link to your Certifications tab:

    https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

    Account Management you can link your private and work email addresses:

    https://learn.microsoft.com/en-us/users/me/settings

    Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    Please don't forget to Accept Answer and close this thread.

    1. Rahul Bali 0 Reputation points

      I am getting same error as below, while booking AZ-305 exam. Can any one please help.

      "Unexpected error

      We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

    2. MOHAMMED MUNAWAR 0 Reputation points

      I too have same error. Please help me to fix it.