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I keep getting this message - "Sorry, we can't set up your account right now Please come back later to redeem your product key." Any other ways to redeem my purchased subscriptions?
Answer recommended by moderator
Oh, you were stacking subscriptions. That will explain it. This context is important.
You can only stack up to 5. See explanation from Microsoft here: https://support.microsoft.com/en-us/accounts-billing/subscriptions/what-happens-if-i-add-another-microsoft-365-for-home-subscription-to-my-account You will have to hang onto the codes and wait to redeem them.
I used the link in the email. I am wondering if there is a maximum number of subscriptions (extensions) you can add. I might have ad subscriptions further out than I thought. For example, perhaps you can only stack subscriptions for 4 or 5 years in advance.
Hello,
What's the exact full name of the product you are redeeming?
M365 Family FY25H2 Subscr PK Lic 1YR Online eCompany Store DwnLd NR
Did you redeem via these links: www.office.com/setup or Microsoft365.com/setup.
Is this the first time redeeming it, or are you adding it to an existing subscription as a renewal?
Did you buy the subscription in the same country your account is registered in, where you are?
