Unable to create Notification Hubs service

Sam Uresin 56 Reputation points

I tried twice, a few days apart, to add Azure Notification Hubs service to my subscription. The "Deployment in progress" keeps spinning forever and ever and never adds the service to my subscription.

How do I open a ticket and get professional help? I've already paid Microsoft $29 for my support plan!

  1. Aditya N 2,985 Reputation points • Microsoft External Staff • Moderator

    Hello @Sam Uresin

    Thank you for reaching out Microsoft Q&A. Please could you check on the below:

    1. Check Resource Provider Registration: Sometimes, the problem can be because the Notification Hubs resource provider is not registered for your subscription. You can check this in the Azure portal by navigating to your subscription -> Resource Providers and looking for Microsoft.NotificationHubs. If it's not registered, you'll need to register it.
    2. Try a Different Region: If the service is still stuck, consider creating your Notification Hub in a different region, as there might be issues specific to the current region you're attempting to deploy to.
    3. Try using Azure CLI or PowerShell to create the Notification Hub. These methods can sometimes bypass issues faced in the portal. Here are links for further assistance:

    https://learn.microsoft.com/en-us/azure/notification-hubs/create-notification-hub-portal

    Variables

    $resourceGroup = "MyResourceGroup"

    $location = "EastUS"

    $namespaceName = "MyNotificationNamespace"

    $hubName = "MyNotificationHub"

    Create resource group:

    New-AzResourceGroup -Name $resourceGroup -Location $location

    Create Notification Hub

    New-AzNotificationHubNamespace -ResourceGroup $resourceGroup `

    -NamespaceName $namespaceName `

    -Location $location

    Create notification hub inside namespace

    New-AzNotificationHub -ResourceGroup $resourceGroup `

    powershell

    -Namespace $namespaceName `

    -NotificationHubName $hubName

  2. Sam Uresin 56 Reputation points

    I'm sorry but you guys will have to do better than this generic answer. The Notification Hub is NOT under my resources and my last attempt to create a new one is still showing "In Progress" after 4 hours -- see screen shot.

    👁 Screenshot 2026-01-19 220332

    At this point, I'd like an engineer to actually look into this problem. Generic responses like the one you provided are not good enough, especially considering Microsoft is charging for support for a service that should work. As a paying customer, I want an engineer looking into this issue for me.

  3. Aditya N 2,985 Reputation points • Microsoft External Staff • Moderator

    Hello @Sam Uresin

    Please could you check private messages.

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1 answer

  1. AI answer

    If you are experiencing a prolonged "Deployment in progress" status when trying to create the Azure Notification Hubs service, it may be beneficial to check the notifications in the Azure portal for any errors or updates regarding the deployment. You can do this by clicking on the Notifications icon (the bell) in the upper right corner of the Azure portal. This will show you if there are any issues or if the deployment is still in progress.

    If the service still does not appear after some time, you can open a support ticket through the Azure portal. Since you have a support plan, follow these steps:

    1. Sign in to the Azure portal.
    2. Click on Help + support in the left-hand menu.
    3. Select New support request.
    4. Fill out the necessary details regarding your issue and submit the ticket.

    You should receive assistance from Microsoft support regarding your issue with the Notification Hubs service.

    AI-generated content may be incorrect. Read our transparency notes for more information.
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