Request for Power Automate Desktop 64-bit Installer Link (SAP GUI Automation Compatibility Issue)

Hello,

I am currently using Power Automate Desktop to implement SAP GUI automation and would like to request support regarding a critical compatibility issue related to the application architecture (32-bit vs 64-bit).

🔹 Current Environment

  • Windows OS: 64-bit
  • SAP GUI for Windows: 64-bit (company standard)
  • Power Automate Desktop: 32-bit (x86)
    • When installed via Microsoft Store or standard installation method, Power Automate Desktop is automatically installed as 32-bit (x86)
    • Power Automate Desktop Version: 2.52.62.25009

🔹 Issue Description

To my understanding, SAP GUI automation requires that SAP GUI and Power Automate Desktop use the same architecture (bitness) in order for SAP UI Automation to function properly.

However, in the current environment:

  • SAP GUI is 64-bit
  • Power Automate Desktop is 32-bit (x86)

This mismatch causes the following issues:

  • SAP UI elements (text fields, buttons, etc.) cannot be identified
  • SAP Automation actions do not function as expected
  • Automation must rely solely on keyboard/mouse-based workarounds
  • Overall automation stability and maintainability are significantly reduced

In short, the inability to install Power Automate Desktop as 64-bit is a major blocker for SAP automation development.

🔹 Questions / Requests

Could you please provide an official download link for the Power Automate Desktop 64-bit (x64) offline installer? (Non–Microsoft Store version)

In many managed corporate environments, Microsoft Store installations are restricted and Power Automate Desktop is automatically deployed as x86. Are there any official guidelines or recommended approaches to install the 64-bit version of Power Automate Desktop in such environments?

Additionally, could you please confirm whether SAP UI Automation is officially supported in a setup using SAP GUI 64-bit and Power Automate Desktop 64-bit?

🔹 Summary

  • SAP automation requires matching architecture between SAP GUI and Power Automate Desktop
  • SAP GUI is fixed to 64-bit per company standard
  • Power Automate Desktop installs only as 32-bit (x86)
  • This results in functional limitations for SAP automation
  • Installing Power Automate Desktop 64-bit is the key resolution

Thank you for your support. I would appreciate any official guidance or documentation related to this matter.

Best regards,

  1. RLWA32 52,571 Reputation points

    @Drake Jaegal [Dry Ice SCM(DIP)] How did you determine that the components installed through the Windows Store or the standalone installer (Setup.Microsoft.PowerAutomate.exe) were 32-bit binaries?

  2. Drake Jaegal [Dry Ice SCM(DIP)] 25 Reputation points

    @RLWA32 recognized that Power Automate was a 32‑bit installation because it was installed under the path C:\Program Files (x86), which indicates an x86 (32‑bit) installation. While waiting for a response, I found a workaround through another community and was able to resolve the issue.

  3. RLWA32 52,571 Reputation points

    @Drake Jaegal [Dry Ice SCM(DIP)] Thank you for your response. You wrote, "I found a workaround through another community and was able to resolve the issue."

    For the benefit of others that might encounter this issue please consider sharing the workaround that resolved the problem.

  5. Broetsch, Dominik 0 Reputation points

    @Drake Jaegal [Dry Ice SCM(DIP)]
    A colleague of mine found this topic and shared it with me. We will be facing this same issue in the near future so the link to the workaround would be really helpful. Sadly the one you posted on 20th of April doesn't seem to work. Would you please be so kind and have another look at it and edit or repost it?
    Thanks in advance

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1 answer

  1. AI answer

    Power Automate for desktop is distributed as a single installer that automatically installs the correct architecture for the operating system. There is no separate public download link for a dedicated 64-bit (x64) vs 32-bit (x86) MSI; the same installer handles both.

    To obtain the offline MSI installer (non–Microsoft Store version) and ensure the correct architecture is installed:

    1. Download the official Power Automate for desktop installer (MSI) from the link provided in the documentation: run the file Setup.Microsoft.PowerAutomate.exe and follow the setup wizard.
    2. The installer automatically detects whether the OS is 32-bit or 64-bit and installs the appropriate binaries accordingly. The documentation explicitly states there is only one installer for both 32-bit and 64-bit computers and that it chooses the suitable version based on the OS.
    3. Administrator permissions on the local computer are required when using the MSI installer.

    If installation fails or behaves unexpectedly in a managed corporate environment, follow the official troubleshooting guidance and ensure:

    • The latest installer is used.
    • The machine has been restarted before retrying.
    • The OS version is supported per the documented prerequisites.
    • Installation logs are collected for further diagnosis if needed.

    Regarding SAP GUI automation:

    • The provided context confirms that SAP GUI can be automated with Power Automate for desktop (both low-code and pro-code/VBScript approaches), but it does not state any official requirement or statement about matching 32-bit vs 64-bit architectures between SAP GUI and Power Automate for desktop.
    • The context also does not explicitly confirm or deny support for SAP UI Automation in a “SAP GUI 64-bit + Power Automate for desktop 64-bit” configuration.

    For an environment-specific or architecture-specific SAP automation support statement, and for issues that persist after installing via the MSI, the recommended next step is to open a Power Automate support request. When doing so, include at least:

    • Exact Power Automate for desktop version.
    • Windows edition and version.
    • Run type (local vs cloud) and run mode (attended/unattended, if applicable).
    • Network configuration (proxy/firewall) details.
    • Installation type (MSI vs Microsoft Store) as seen in Start > Add or remove programs.
    • Troubleshooter reports and machine logs.

    This information is explicitly requested in the official guidance for creating effective Power Automate for desktop support requests and will help Microsoft support validate SAP GUI automation behavior in the specific 64-bit environment.

    References:

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