Msft Foundry: Can't deploy any models: "Failed to deploy model <xyz>" "715-123420: An error occurred. Please reach out to support for additional assistance."

C N 5 Reputation points

I get the above error when trying to deploy any model endpoint in Msft Foundry. I want to deploy in sweden. Quota is available. I tried to create a service request but the Azure Portal has lead me here.
Pls unblock this for subscriptions connected to my tenant, thanks!

  1. SRILAKSHMI C 19,110 Reputation points β€’ Microsoft External Staff β€’ Moderator

    Hi @C N

    When this error occurs (Error Code 715-123420 or 555420), it indicates that Azure AI Foundry has blocked GPT model deployment due to a fraud signal, and the request requires review by the appropriate internal team.

    To proceed with further investigation and escalation, could you please share the details requested in private message for the same.

    Thankyou!

  2. C N 5 Reputation points

    I responded to the PM with all requested details. @SRILAKSHMI C

  3. SRILAKSHMI C 19,110 Reputation points β€’ Microsoft External Staff β€’ Moderator

    Hi @C N

    I have already created an incident to unblock your issue, and the backend team is still investigating it. Please allow some time and wait for an update. Once I receive a response from them, I will let you know.

    Thank you!

  4. C N 5 Reputation points

    Thanks. As of right now the issue has not been resolved yet. So I am eagerly looking forward to your response and an incoming fix. @SRILAKSHMI C

  5. SRILAKSHMI C 19,110 Reputation points β€’ Microsoft External Staff β€’ Moderator

    Hi @C N,

    I haven't received any update from PG yet. Once I do, I'll let you know. Sorry for the inconvenience.

    Thank you!

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2 answers

  1. SRILAKSHMI C 19,110 Reputation points β€’ Microsoft External Staff β€’ Moderator

    Hi @C N

    Thank you for your patience.

    The backend team has completed their analysis and applied the necessary adjustments. The tenant has now been added to the Azure AI Foundry safe list, and we have confirmation that there are no further blocks from the security team.

    Could you please try the operation again and let us know if the issue has been resolved or if you continue to experience any problems? We will be happy to assist further if needed.

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  2. Alex Burlachenko 22,120 Reputation points β€’ MVP β€’ Volunteer Moderator

    hi C N & thanks for join me here at Q&A portal,

    this is not quota or Sweden region capacity if every model deployment fails with 715-123420. That code is showing up in multiple current Foundry cases as a backend risk/fraud/security validation block, not a normal deployment error. Microsoft Q&A has a similar case where the response says this requires internal review https://learn.microsoft.com/en-us/answers/questions/5904276/unable-to-deploy-models-in-azure-ai-foundry-error Do not keep retrying or deleting Ρ‰ΠΊ recreating resources. It usually does not clear this kind of block.

    Open Azure Support ticket under Azure AI Foundry Models or Azure OpenAI and request a 715-123420 deployment unblock / backend review. Include subscription ID, tenant ID, region Sweden Central, model names tested, timestamps, correlation IDs and screenshots. If the portal blocks support ticket creation, post the same details in Microsoft Q&A without secrets and ask a moderator to route it privately. But nobody in public Q&A can unblock it directly, sorry

    rgds,

    Alex

    &

    If my answer was helpful pls mark it and additional thx if u follow me at Q&A portal
    1. C N 5 Reputation points

      Thanks, I already know this. I tried filing the ticket but it only points here. I am currently in contact as seen above.

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