Synapse workspace stuck in Failed provisioning state ; preserve existing artifacts (no delete)

Divesh Harisinghani 20 Reputation points Microsoft Employee

Issue summary

  1. Synapse workspace entered Failed provisioning state after a workspace write operation failed.
  2. Subsequent update attempts fail with:
    • ValidationFailed
      • WorkspaceInNonTerminalState
        • Workspace is in non-terminal state Failed and cannot be updated
        1. We must preserve existing PPE artifacts in this workspace and avoid deletion.

Environment details

  1. Issue summary
    1. Synapse workspace entered Failed provisioning state after a workspace write operation failed.
    2. Subsequent update attempts fail with:
      • ValidationFailed
      • WorkspaceInNonTerminalState
      • Workspace is in non-terminal state Failed and cannot be updated
    3. We must preserve existing PPE artifacts in this workspace and avoid deletion.

What we need from Microsoft support

  1. Perform backend control-plane recovery/state repair for existing workspace pln-ppe-ds-syn-wus2.
  2. Clear/unblock Failed non-terminal provisioning state without deleting workspace resources/artifacts.
  3. Validate workspace is writable again for ARM/Bicep updates.
0 comments No comments

Sign in to comment

Answer accepted by question author

Pilladi Padma Sai Manisha 10,190 Reputation points Microsoft External Staff Moderator

Hi @Divesh Harisinghani
Thankyou for reaching microsoft Q&A!
The Azure Synapse workspace pln-ppe-ds-syn-wus2 entered a Failed provisioning state after a workspace write operation did not complete successfully. As a result, subsequent ARM/Bicep update attempts were blocked with validation errors indicating that the workspace was in a non-terminal failed state. Existing PPE artifacts within the workspace needed to be preserved, and workspace deletion was not a viable option.

The issue was caused by a backend control-plane provisioning failure during a workspace update operation. Internal provisioning workflows encountered service-side orchestration and resource configuration errors, preventing the workspace from reaching a terminal provisioning state. Consequently, the workspace remained stuck in a failed state and could not accept further update operations.

The backend engineering team performed a control-plane recovery and state repair on the existing workspace. The failed provisioning state was cleared without deleting the workspace or impacting existing artifacts. Following the recovery, the workspace provisioning state returned to a healthy condition.

The workspace is now writable again, and ARM/Bicep deployment operations can proceed successfully. Existing workspace resources and PPE artifacts were preserved throughout the recovery process.

0 comments No comments

Sign in to comment

0 additional answers

Sign in to answer

Your answer