Unable to access Azure for Students despite having valid student email

shajjadul ferdous 0 Reputation points

Hello,

I am a current student of the Computer Science and Engineering Department at *** University of Science and Technology, ***.

I am trying to access Azure for Students using my student email (pii-removed@student.***.edu), but it shows “You are not eligible for this offer.”

I believe this may be an error because I am an active student and need Azure for academic purposes.

I have also tried these accounts:

<PII removed>

Still facing the same issue.

Can anyone help me understand why this is happening and how to resolve it?

Thank you.

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  1. Suchitra Suregaunkar 14,595 Reputation points • Microsoft External Staff • Moderator

    Hello shajjadul ferdous The message “You are not eligible for this offer.” when signing up for Azure for Students Starter most commonly comes down to eligibility/verification not passing, and/or the fact that the offer is limited to specific student types.

    For Azure for Students Starter, the key prerequisite is that you must be a verified K-12 student (it’s for high school/secondary students). It’s available to verified students at no cost, and you verify using your school email (or Shibboleth if supported by your school). Also:

    • The offer is limited to one subscription per eligible customer (nontransferable, can’t be combined with other offers).
    • It also isn’t intended for MOOCs or other professional trainings from for-profit orgs.

    If you’re a university (higher education) student, you typically won’t qualify for Azure for Students Starter—you may need Azure for Students instead (which is for eligible university students and uses the higher-education verification requirements).

    Steps to resolve / try:

    1. Confirm which student offer you’re using
      • If you are K-12 (high school/secondary) → Azure for Students Starter applies.
      • If you are a university/degree program (2-year/4-year, full-time) → look at Azure for Students instead.
    2. Verify student status using the school email
      • Make sure you’re using your organization’s email (or Shibboleth if your school supports it).
    3. Try the GitHub verification path (if school verification doesn’t work)
      • If your school can’t verify you for the offer, you can use Azure for Students via GitHub.
      • When doing this, the guidance is to use “Sign in with GitHub” using your GitHub user ID (not email address).
      Start here: https://signup.azure.com/studentverification?offerType=1
    4. Browser/device troubleshooting (sign-up verification can be sensitive)
      • Clear cache/cookies, then retry in an InPrivate/Incognito window.
      • Try a different browser or network if possible.

    If you’re eligible but still blocked:

    If you’re a current active student and still see the eligibility error, the best next step (per the provided docs) is to contact Azure for Education support: https://azureforeducation.microsoft.com/institutions/contact

    References:

    Thanks,

    Suchitra.

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