Stuck in last phases of account creation
I am in the process of restoring Windows Media Player as WMPL. I didi not have an account for Microsoft to sign in so I began the process to create one. I reached the last phase of completion and was asked to submit "my current password one more time. But I don't have a previous password for Microsoft because I didn't have an account. Now I'm stuck in place. Suggestion please.
1 answer
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Based on your description, it sounds like Windows is asking for the password of your current local Windows account, not a previous Microsoft account password. When you switch from a local account to a Microsoft account, Windows may request the existing Windows account password to verify that you are the owner of the device.
To help narrow this down further, could you confirm:
- Are you creating the Microsoft account directly on the Microsoft website, or from Windows Settings > Accounts?
- When you start Windows, do you sign in with a password, a PIN, or do you sign in automatically without entering anything?
- What is the exact wording of the message asking for the password?
If you have never set a password for your local Windows account, please try the following:
- Leave the password field blank and select “Next” or press Enter.
- If that does not work, enter the password you currently use to sign in to Windows (if you use one).
- If you sign in with a PIN, try selecting “Sign-in options” and switch to password sign-in first.
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