Examining Expertise Differences in Retail Sales: A Script-based Analysis of Customer Interactions
- Anja Taylor
- Helen Jossberger
- Hans Gruber
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VOOZH | about |
Studies in Vocational and Professional Education
Vocations and Learning: Studies in Vocational and Professional Education provides an international forum for papers on the broad field of vocational learning, across a range of settings: vocational colleges, schools, universities, workplaces, domestic environments, voluntary bodies, and more. Coverage includes such topics as curriculum and pedagogy practices for vocational learning; the role and nature of knowledge in vocational learning; the relationship between context and learning in vocational settings; analyses of instructional practice and policy in vocational learning and education; studies of teaching and learning in vocational education; and the relationships between vocational learning and economic imperatives, and the practices and policies of national and trans-national agencies. This peer-reviewed journal aims to enhance the contribution of research and scholarship to vocational education policy and practice, and also to inspire new research in this diverse field.
👁 New Content Item
We are proud to acknowledge that over 50% of the articles published in this journal in 2025 were related to one or more of the 17 Sustainable Development Goals (SDGs).
We are excited to announce that Vocations and Learning has now become a fully open access (OA) journal as of V16(2), July 2023. This means that we are no longer accepting non-OA articles for submission. All new content published in the journal will be published under an open access licence, and freely available to readers worldwide, enabling the widest possible dissemination and reuse.