Types of Requests
Under the European Data Protection Laws, you have the right to Access, Object, Erasure and other privacy rights such as Rectification, restriction of processing, data portability, consent withdrawal, objection to profiling and file a complaint to the local data protection authority. See below for more information and instructions on exercising these rights.
Subject Access Request
You have the right to request access to know what data LiveRamp may hold about you in relation to our services.
In order to ensure we comply with our data protection obligations, we are required to take reasonable steps to verify your identity before giving access to personal data. This is to make sure we don’t inadvertently provide personal data to the wrong person.
We will respond to your Subject Access Request within 30 days, and may contact you if we need more time to process your request.
Learn more about the process and what you may need in our FAQ section, or to start a request, click below.
Make an Subject Access Request here (select “Access My Information”):
Objection Request (opt-out)
You have the right to opt-out from having your data processed any further in relation to marketing services provided by LiveRamp to our clients and partners. Note: This will not apply to personal data collected by us as a result of you visiting our company websites.You can refuse to consent through our consent management platform available in the bottom corner of each page of our website.
We will process your Objection Request within 30 days of receipt and may contact you if we need more time to process your request.
To learn more about the distinction between the Objection request and an erasure Request, please see the information in our FAQ section.
Make an Objection Request here (select “Objection Request”):
Erasure Request
You have the right to request the erasure of the data LiveRamp may have about you.
Please note that if we proceed with your request to erase the data we may hold about you, we will not be able to prevent processing data that may be collected about you in the future, or our subsequent use of the data for our services. This is because we will have no record of your objection to our processing of your data.
If you choose to have us erase your information, you will still continue to receive ads across the internet. If your goal is to minimize personalized ads by third parties who use our services and otherwise minimize their ability to transfer personal information about you, we recommend that you submit an Objection request instead.
If you are planning to submit both an Erasure Request and a Subject Access Request, we recommend that you submit the Subject Access Request first, then submit an Erasure Request after reviewing your completed report from us. Otherwise, we will not have any personal information to return to you in an Subject Access Request.
We will process your Erasure Request within 30 days of receipt, and may contact you if we need more time to process your request.
To learn more about the distinction between the Erasure Request and an Objection Request, please see the information in our FAQ section.
Make an Erasure Request here:
Other Privacy Requests
As per the European Data Protection Laws, LiveRamp offers you the option to exercise your other privacy rights. These rights include :
- Your right to have inaccurate data points rectified (Rectification)
- Your right to have the data points that relate to you put in a hold temporarily (Restriction of processing)
- Your right to get a copy of the data points you have communicated to a company (Data portability)
- Your right to opt-out of the processing activities based on consent (Consent Withdrawal)
- Your right to opt-out of certain marketing activities which can have a material impact on consumers (Objection to profiling)
- Your right to file a complaint to your local data protection authority
To learn more about Other Privacy Requests, please see the information in our FAQ section.
Make an Other Privacy Rights Request here:
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