Powering New York

What can we help you with today?

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Pay my bill

Find out how to pay.

Experiencing a power outage?

Report or check an outage.

Smell gas? Act fast

If you smell gas, call 911 or click here to find out more.

Bill help is available

Our programs and services can help you manage your energy bill.

Start, stop, or move service

Account updates? We can help with that.

Learn about National Grid

About our company

We’re the largest utility in New York State, delivering reliable and resilient energy to 4.2 million customers. Find out more about the pivotal role we play in the energy industry.

Grid for Good

We’re improving access to affordable energy, opening doors to STEAM education and supporting our communities through volunteerism and disaster response.

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Reliable energy. Resilient networks. Ready for tomorrow.

We’re transforming our energy networks to deliver reliable, resilient energy to New Yorkers for years to come with the Upstate Upgrade.

Learn more

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Need help right away?

Report an electricity outage or gas emergency, or access downed power line safety information.

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Storm safety

Learn how to protect your family and stay safe during a storm.

Natural gas safety

Learn how to recognize and react to dangerous conditions and prevent accidents before they occur.

Electrical safety

Stay safe around power lines to protect yourself, your neighbors, and the grid.

Outsmart the scammers

If someone says they're from National Grid, always ask for an ID. Learn more about avoiding a scam.

What to expect when the technician arrives

If National Grid is visiting your home, you’ll get a courtesy call before we arrive. Learn how to prepare access here.

Innovating to solve everyday problems

We invest in innovation to solve real-world problems. We’re committed to lowering costs, supporting job growth and preparing the grid for the demands of the future. From keeping families warm during a storm to enabling new businesses to thrive with reliable power, we innovate to make a real impact.

URL: https://www.nationalgrid.com/us/ny

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