CVE-2021-37415
Detail
Description
Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
Metrics
NVD enrichment efforts reference publicly available information to associate
vector strings. CVSS information contributed by other sources is also
displayed.
CVSS 4.0 Severity and Vector Strings:
NVD assessment
not yet provided.
CVSS 3.x Severity and Vector Strings:
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0 Severity and Vector Strings:
Vector:
(AV:N/AC:L/Au:N/C:P/I:P/A:P)
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This CVE is in CISA's Known Exploited Vulnerabilities Catalog
Reference
CISA's BOD 22-01 and Known
Exploited Vulnerabilities Catalog for further guidance and requirements.
| Vulnerability Name |
Date Added |
Due Date |
Required Action |
| Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability |
12/01/2021 |
12/15/2021 |
Apply updates per vendor instructions. |
Change History
14 change records found show changes
CVE Modified by CISA-ADP
6/17/2026 12:00:29 AM
| Action |
Type |
Old Value |
New Value |
| Added |
SSVC |
{"timestamp":"2024-02-14T21:13:15.974037Z","id":"CVE-2021-37415","options":[{"exploitation":"active"},{"automatable":"yes"},{"technicalImpact":"total"}],"role":"CISA Coordinator","version":"2.0.3"}
|
CVE Modified by MITRE
6/17/2026 12:00:29 AM
| Action |
Type |
Old Value |
New Value |
| Added |
Affected |
[{"vendor":"n/a","product":"n/a","versions":[{"version":"n/a","status":"affected"}]}]
|
Modified Analysis by NIST
10/31/2025 1:13:49 PM
| Action |
Type |
Old Value |
New Value |
| Added |
Reference Type |
CISA-ADP: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415 Types: US Government Resource
|
CVE Modified by CISA-ADP
10/21/2025 8:17:40 PM
| Action |
Type |
Old Value |
New Value |
| Added |
Reference |
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415
|
CVE Modified by CISA-ADP
10/21/2025 4:18:42 PM
| Action |
Type |
Old Value |
New Value |
| Removed |
Reference |
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415
|
CVE Modified by CISA-ADP
10/21/2025 3:19:17 PM
| Action |
Type |
Old Value |
New Value |
| Added |
Reference |
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415
|
Modified Analysis by NIST
4/03/2025 3:48:08 PM
| Action |
Type |
Old Value |
New Value |
CVE Modified by CISA-ADP
2/03/2025 11:15:31 AM
| Action |
Type |
Old Value |
New Value |
| Added |
CVSS V3.1 |
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
|
| Added |
CWE |
CWE-306
|
CVE Modified by CVE
11/21/2024 1:15:06 AM
| Action |
Type |
Old Value |
New Value |
| Added |
Reference |
https://www.manageengine.com
|
| Added |
Reference |
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
|
CVE Modified by MITRE
5/14/2024 5:20:00 AM
| Action |
Type |
Old Value |
New Value |
Reanalysis by NIST
2/14/2024 3:40:33 PM
| Action |
Type |
Old Value |
New Value |
| Changed |
Reference Type |
https://www.manageengine.com Vendor Advisory
|
https://www.manageengine.com Product
|
| Changed |
Reference Type |
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302 Vendor Advisory
|
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302 Release Notes
|
CWE Remap by NIST
7/12/2022 1:42:04 PM
| Action |
Type |
Old Value |
New Value |
| Changed |
CWE |
CWE-287
|
CWE-306
|
Reanalysis by NIST
12/02/2021 2:14:19 PM
| Action |
Type |
Old Value |
New Value |
| Changed |
CPE Configuration |
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* versions up to (excluding) 11.3
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:-:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
|
Record truncated, showing 2048 of 5060 characters.
View Entire Change Record
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11005:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11006:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11007:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11008:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11009:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11010:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11011:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11112:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11113:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11114:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11115:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11116:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11117:*:*:*:*:*:*
*cpe:2.3:a:zohoc
|
Initial Analysis by NIST
9/09/2021 7:24:52 AM
| Action |
Type |
Old Value |
New Value |
| Added |
CVSS V3.1 |
NIST AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
|
| Added |
CVSS V2 |
NIST (AV:N/AC:L/Au:N/C:P/I:P/A:P)
|
| Added |
CWE |
NIST CWE-287
|
| Added |
CPE Configuration |
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* versions up to (excluding) 11.3
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:-:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
|
| Changed |
Reference Type |
https://www.manageengine.com No Types Assigned
|
https://www.manageengine.com Vendor Advisory
|
| Changed |
Reference Type |
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302 No Types Assigned
|
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302 Vendor Advisory
|
Quick Info
CVE Dictionary Entry: CVE-2021-37415 NVD
Published Date: 09/01/2021 NVD
Last Modified: 06/17/2026
Source: MITRE
|
