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How to resolve Error 403 Forbidden in Amazon Q

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When trying to view the Deployed URL for the Amazon Q application I created, I get an Error 403 Forbidden error message. I checked the IAM role that AWS created automatically and it has the correct resource. I had AWS create a new IAM role and the same error was produced. I'm using the AWS console to create this Amazon Q app. I'm using a File Uploader Data Source and the Retriever shows Index Status Active - it looks like it properly indexed the file I uploaded.

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Hi,

Take a look at Troubleshooting identity provider integration topic in the Amazon Q documentation - https://docs.aws.amazon.com/amazonq/latest/business-use-dg/idp-troubleshooting.html. Some of the integration steps are easy to miss but can cause the 403 Forbidden error.

answered 2 years ago

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Make sure you add a user with a subscription to your application. Also if you choose to authenticate users by IAM Identity Center, make sure your users exist in the same region as your application's region otherwise make sure to check the option to give access to users in other regions.

answered 2 years ago