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URL: https://saambulance.sa.gov.au

⇱ SA Ambulance Service


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SA Ambulance Service acknowledges the traditional custodians of the lands and seas on which we live and work, and pays respect to elders past, present and emerging.

The SAAS Reconciliation Action Plan artwork was created by Ngarrindjeri artist, Jordan Lovegrove.

Saving lives in cardiac arrest

GoodSAM responders can provide CPR while an ambulance is on the way

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Want to register your AED?

By registering your AED, you could save someone’s life.

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Volunteer with SAAS

Become a SA Ambulance Service volunteer in country SA.

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Save Triple Zero (000) for emergencies

If it’s not an emergency, please consider other healthcare options before calling Triple Zero (000).

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Supporting South Australians in their hour of need

Did you know? On a daily average, SA Ambulance Service:

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788

Answers 788 Triple Zero (000) calls

207

Receives 207 non-emergency calls

883

Responds to 883 incidents, transporting 682 patients

14

Incidents responded to by MedSTAR and the Special Operations Team

66

Daily cases responded to by our volunteers

49

Daily cases responded to by SPRINT paramedics

Ambulance cover

There is no predicting an emergency. Don’t be hit by unexpected ambulance fees.

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Ambulance fees and charges

South Australia operates a user-pays ambulance service, meaning treatment and transport costs are charged to the patient receiving care.

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Work with us

Find out about a range of exciting and rewarding career opportunities available with us.

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Benefits of ambulance cover

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Peace of mind

Ambulance Cover will guarantee you are protected from unexpected ambulance fees if you need us in an emergency.

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Cover for your loved ones

Ambulance Cover is available for families, ensuring you and your loved ones are covered under your policy.

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Australia-wide cover is available

For a small extra cost, Ambulance Cover Plus will cover you in an emergency anywhere in Australia.

Volunteering with SA Ambulance Service

There are more than 1200 volunteers in regional South Australia in over 70 volunteer teams. Ambulance volunteers provide professional emergency ambulance and patient transfer services within their country communities.

About volunteering

“I feel SAAS is such an important group to be a part of and it provides such a sense of satisfaction and pride giving back to those in a time of need. The ongoing training, theory and workshops provided by SAAS are fantastic. The Cleve station meets weekly for training, so we are continuously learning new skills and updating techniques. ”

Nicolle Harris, Cleve

Frequently asked questions

  • Payments can be made 24/7, using our online or telephone payment facilities. Simply provide your membership or payment number (listed on the top right corner of your invoice) and follow the steps to complete your payment.

    Alternatively, payments can be made using BPAY (telephone or internet banking) or in person at any Australia Post Billpay outlet.

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  • Standard Ambulance Cover includes emergency ambulance attendance, treatment and transport within South Australia for permanent SA residents.

    Standard Ambulance Cover Plus includes Australia-wide emergency ambulance services for permanent SA residents.

    Ambulance Cover Extras specifically covers non-emergency ambulance transport.

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  • Single Cover entitles Ambulance Cover benefits to an individual only.

    Family Cover entitles Ambulance Cover benefits to a primary individual, their spouse or cohabiting partner, their children or legal dependents under the age of 18, and any children or legal dependents they may have between the ages of 18 and 25 who are full-time students and residing at home.

    Both Single and Family Ambulance Cover is offered at a discounted rate to pension concession card holders.

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  • After careful consideration, SA Ambulance Service (SAAS) has made the decision to exit the personal alert system market and will close its Call Direct service on Sunday 30 June 2024 due to the shutdown of Telstra’s 3G Network’s that Call Direct relies on.

    Call Direct clients and their nominated contact person(s) will be notified by post of the changes. Clients are encouraged to find an alternative personal alarm provider prior to the 3G Network shut down.

    To ensure our clients are supported during this transition, our team is on standby to answer any questions:

    Phone: 1800 512 213 (Monday to Friday, 9am to 4.30pm)

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  • If you want to find how you can volunteer with us, please email SAASvolunteer@sa.gov.au

    You could also talk to a volunteer ambulance officer or team leader in your local area. The application process includes completing an application form, attending an interview and medical assessment, and obtaining a police clearance.

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