Anthropic supports a variety of ways to allow people to control their content and personal information. As a site owner, you can control what shows up in Claude outputs that use web search. As a user or member of the public, you can report problematic content that another user shares publicly or that you receive in a Claude output. For each type of concern, follow the reporting instructions below.
Please note, we reserve the right to suspend users who frequently provide manifestly illegal content and suspend the processing of notices for users who frequently submit notices which are manifestly unfounded. We will provide a warning before suspension.
How to report safety issues
We welcome reports concerning safety issues so that we can enhance the safety and harmlessness of our models. We would also like to hear from you if you identify our safety mechanisms causing any user experience issues. Please report such issues to [email protected] with enough detail for us to replicate the issue.
Help us improve AI safety by reporting universal jailbreaks
This form allows you to submit universal jailbreaks for ASL-3 uses of concern (meaning elicit information related to biological threats) that you've identified. Universal jailbreaks are techniques that allow users to consistently bypass safety measures across multiple harmful queries. Thank you very much for helping us to keep Anthropic safe.
How to block or remove content
Blocking or removing websites from Claude web search
Remove content from your site | Applicable: all content types Removing content from your site is the best way to ensure that it won't appear in Claude outputs when Claude searches the web. |
Password-protect your files | Applicable: all content types If you have confidential or private content on your site, you need to password protect it to ensure only authorized users can access it. This will also prevent that content from appearing in Claude outputs that rely on web search, or if it already appears, it will eventually remove that content from our search results. |
| Applicable: all content types The |
Disallow crawling with robots.txt | Applicable: images and video Our search partners only index images and videos that their bots are allowed to crawl. To prevent them from accessing your media files, use robots.txt rules to block the files. |
Disallow Anthropic’s Bots | Applicable: all content types Follow the instructions here. |
Block access to a URL already appearing in Claude outputs | Applicable: all content types Submit a request to [email protected], including information necessary to prove you own the URL, which can be: an ICANN registration, WHOIS lookup result, domain registration payment receipt, SSL certificate, or use of a domain-specific email address. |
Blocking or removing content from shared Claude content
Report content in-product | Applicable: all content within a shared Claude conversation Use the “report” button on the shared content. |
Report content through our standalone reporting form | Applicable: all content within a shared Claude conversation Please report it through this form. |
Blocking or removing content from Claude outputs or shared Claude content
Report content | Applicable: all content types If you believe content violates Anthropic’s usage policies or local laws and should be removed or restricted, you can report it through this form. For copyright and trademark disputes, please follow the instructions here. |