Learn more about Google Play services for support
Google Play services enables useful services on your device and helps make your device more secure and reliable. Support is one such service that is provided as part of Google Play services. Learn more about Google Play services.
Important: Google Play services is different from the Google Play Store.
Google Play services for support lets you:
- Centralize your onboarding experience to new Android devices. For example, support helps manage the setup process of your new Android device.
- Message businesses on Google Search, Google Maps, and other Android business apps.
- Manage your mobile data plan and top-up your balance in some regions (available in limited countries).
- Share feedback for apps on your device.
- Find more resources from Android help such as help articles about your device, answers from community experts, and Google support by email or phone.
Important: Some support features only work on Android 9 and up. Learn how to check and update your Android version.
Control your preferences
To manage your Business messaging:
- Go to your device’s Settings.
- Tap App Info 👁 and then
All Services 👁 and then
Support 👁 and then
Business messaging.
To manage your Mobile data plan:
- Go to your device’s Settings.
- Tap App Info 👁 and then
All Services 👁 and then
Support 👁 and then
Mobile data plan.
How Google Play services for support handles your data
Google Play services for support may collect, share, and use certain information and permissions to enable support-related features on your device.
Google Play services for support may use device permissions. Phone permission may be used to receive notifications on your device such as:
- Data-usage warnings
- Data limits information
- Phone-plan reminders available in limited countries or regions.
Google Play services for support may also collect and store the following data for support-related functionality:
- Personal data such as your approximate location, at the country level, and contact method information may be collected and stored
- Google Account and device data such as Google Account identifiers, device identifiers, and app data may be collected and stored to improve services and analytics and for troubleshooting purposes
Any information that Google collects is handled in accordance with Google's Privacy Policy.