2. Add text & WhatsApp messaging options

👁 Progress bar #2

Add messaging options, like text and WhatsApp, to your Business Profile so customers can contact you. Many customers prefer the convenience and speed of messaging when they contact a business.

Important: Messaging options are currently available for select countries and regions and may not be available for your Business Profile.

👁 Add text & WhatsApp messaging options

1. Go to your Business Profile.
2. Select Edit profile 👁 and then
   Contact.
3. Next to “Chat,” select Edit 👁 Edit pencil
   .
4. From the “Chat” dropdown menu, select the Down arrow 👁 Image
   .
5. Select WhatsApp or Text message.
6. In the "URL" or "Phone number" field, add your WhatsApp click to chat URL or a phone number that can receive text messages.
   • Learn how to use WhatsApp click to chat feature.
7. Select Save.

Tip: If you add both WhatsApp and text messaging, only the text message option is visible to customers.