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URL: https://support.google.com/chromebook/answer/1047420?ref_topic=3406281

⇱ Connect your Chromebook to Wi-Fi - Chromebook Help


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Connect your Chromebook to Wi-Fi

To connect to the internet, turn on your Chromebook’s Wi-Fi and use a compatible network.

Step 1: Find your Wi-Fi info

  1. On your Chromebook, at the bottom right, select the time πŸ‘ and then
    Settings πŸ‘ Image
    .
  2. On the left, select Network πŸ‘ and then
    Wi-Fi.
    • You can:
      • Join a Wi-Fi network πŸ‘ Image
        .
      • Find β€œKnown networks.”
      • Turn on Wi-Fi.
  1. On your Chromebook, at the bottom right, select the time.
  2. Select Not Connected πŸ‘ Image
    .
    • If you find your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
  3. Turn on Wi-Fi.
  4. Your Chromebook will automatically look for available networks and show them to you in a list.
  5. Choose the Wi-Fi network πŸ‘ Image
    that you want to connect to.

Step 2: Pick a network and connect

  1. On your Chromebook, at the bottom right, select the time πŸ‘ and then
    Settings πŸ‘ Image
    .
  2. On the left, select Network.
  3. Choose one of the options below:

If you connect to this network, your info is available to other people.

  1. Select the open Wi-Fi network πŸ‘ Image
    .
  2. Select Connect.

Tip: If you connect to a public network, you get a prompt to go to a sign in page in your browser. Learn about connecting to public networks.

  1. Select the secure Wi-Fi network πŸ‘ Image
    .
  2. Type the network password.
  3. Select Connect.

Administrators may hide networks so only certain people can use them. To connect to a hidden network:

  1. Select Add connection πŸ‘ and then
    Add Wi-Fi.
  2. Enter the network information in the box that appears.
  3. Select Connect.
  4. To automatically connect to this hidden network:
    1. On your Chromebook, at the bottom right, select the time πŸ‘ and then
      Settings πŸ‘ Image
      .
    2. On the left, select Network.
    3. Under "Network," select Wi-Fi πŸ‘ and then
      Known networks.
    4. Select the hidden network you just connected to.
    5. Turn on Hidden network.
    6. Select Save.

Tip: Information for this network is automatically saved so you can connect automatically later.

Step 1: Check if your certificate is installed

  1. Open Chrome πŸ‘ Chrome
    .
  2. In the address bar, type chrome://settings/certificates and press Enter.
  3. Select Authorities.
  4. Using information from your administrator, look for your server certificate in the list. If the server certificate isn't installed, your administrator might ask you to install the server certificate.
  5. [Optional] If you're connecting to an EAP-TLS network, you might need to install the user certificate.

Step 2: Connect to the network

  1. At the bottom right, select the time.
  2. Select Settings πŸ‘ Image
    .
  3. Under "Network," select Add connection πŸ‘ and then
    Add Wi-Fi... .
  4. Enter your network information.
    • If the server certificate is installed, in the "Server CA certificate" field, choose Default.
  5. Select Connect.

Fix Wi-Fi connection issues

Manage network preferences

Important: Make sure that your Chromebook is connected to a Wi-Fi network.

If you have multiple Wi-Fi networks in your area, you can automatically connect to a specific one:

  1. On your Chromebook, at the bottom right, select the time πŸ‘ and then
    Settings πŸ‘ Image
    .
  2. Under "Network," select Wi-Fi πŸ‘ Image
    πŸ‘ and then
    your network.
  3. Turn on Automatically connect to this network.

Important: Make sure that your Chromebook is connected to a Wi-Fi network.

If you have multiple Wi-Fi networks in your area, you can tell your Chromebook to prefer one network over another:

  1. On your Chromebook, at the bottom right, select the time πŸ‘ and then
    Settings πŸ‘ Image
    .
  2. On the left, select Network.
  3. Under "Network," select Wi-Fi πŸ‘ Image
    πŸ‘ and then
    your network.
  4. Turn on Prefer this network.

When you connect to a network, your Chromebook saves network info. To delete that info:

  1. Sign in to your Chromebook.
  2. At the bottom right, select the time πŸ‘ and then
    Settings πŸ‘ Image
    .
  3. On the left, select Network.
  4. Under "Network," select Wi-Fi πŸ‘ Image
    πŸ‘ and then
    Known networks.
  5. Find the network that you want to forget.
  6. Next to the name of the network, select More πŸ‘ Image
    πŸ‘ and then
    Forget.

If you use multiple Chromebooks, you can sync them all to the same Wi-Fi network. Learn how to share the same network across devices.

To prevent outsiders who find private info on the network, some administrators restrict network access. To use the network, you might need to give your Chromebook's MAC or IP address to your administrator. To find the MAC or IP address:

  1. If you haven't yet, sign in to your Chromebook.
  2. At the bottom right, select the time.
  3. Select the Wi-Fi network πŸ‘ Image
    .
  4. At the top of the box, select Information πŸ‘ Image
    .
  5. You'll find your Chromebook's IP address and IPv6 address. Your MAC address is labeled "Wi-Fi."

Get more help

If your Chromebook can't connect to a network, learn how to fix problems connecting to Wi-Fi.

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