Fix Sleep Sensing issues

Sleep calibration uses your breathing motion to locate how far away you are from your Nest Hub when you sleep. Calibration may fail because of your Nest Hub’s position or other movement in the room.

1. Remove any objects between you and the display screen.
2. Check that your Nest Hub is:
   1. Within 1 foot (30 cm) of the height of your mattress
   2. Nearby and within arm’s reach
   3. Facing your torso when you’re lying in bed
3. Check for moving objects like fans, rocking chairs, and swaying curtains.
   1. Make sure nothing else in the room moves while Sleep Sensing calibrates.
   2. While you’re asleep, moving objects should be farther away from Nest Hub than you are, even if they don’t block the screen.
4. Recalibrate Sleep Sensing while no one else is in the room, including pets.
   1. Swipe up from the bottom of your Nest Hub display screen.
   2. Tap Settings 👁 settings icon
      👁 and then
      Sleep Sensing 👁 and then
      Calibrate device.
   3. Follow the on-screen steps.

You may need to update your settings in the Google Home app.

1. Turn on Personal results:
   1. Open the Google Home app 👁 Image
      .
   2. Tap Home 👁 Image
      👁 and then
      All devices 👁 Image
      , then touch and hold your device's tile.
   3. Tap Settings 👁 Image
      👁 and then
      Recognition & Sharing 👁 and then
      Personal results.
   4. Turn on Personal results then tap Show proactively.
2. Check your display's access to Fit:
   1. Open the Google Home app 👁 Image
      .
   2. At the top right, tap your Profile picture or Initial.

   3. Verify that the Google Account shown is the one linked to your Google device.

      • To switch accounts, tap the drop down 👁 Image
        👁 and then
        another account or Add another account.
   4. Tap Home 👁 Image
      👁 and then
      All devices 👁 Image
      .
   5. Touch and hold your Nest Hub's tile, then tap Settings 👁 Image
      .
   6. Tap Sleep Sensing 👁 and then
      Assistant access to Fit.
   7. Check that Sleep data is on.

Check that you use the same account for Google Fit and Nest Hub. Make sure your settings are also correct in the Google Home app.

Check Nest Hub:

1. Open the Google Home app 👁 Image
   .
2. At the top right, tap your Profile picture or Initial.

3. Verify that the Google Account shown is the one linked to your Google device.

   • To switch accounts, tap the drop down 👁 Image
     👁 and then
     another account or Add another account.
4. Tap Home 👁 Image
   👁 and then
   All devices 👁 Image
   .
5. Touch and hold your Nest Hub's tile, then tap Settings 👁 Image
   .
   1. Tap Sleep Sensing, then check that it’s on.
   2. If it’s not on, tap Set up Sleep Sensing and follow the steps.
6. Tap Assistant access to Fit and check that the settings you want are on.

Check Google Fit:

1. Open the Google Fit app 👁 Google Fit
   .
2. At the top right, tap your account.

3. Verify that the Google Account shown is the one linked to your Google device.

   • To switch accounts, tap the drop down 👁 Image
     👁 and then
     another account or Add another account.

1. Check settings in the Google Home app:
   1. Open the Google Home app 👁 Image
      .
   2. Tap Home 👁 Image
      👁 and then
      All devices 👁 Image
      , then touch and hold your device's tile.
   3. Tap Settings 👁 Image
      👁 and then
      Sleep Sensing.
   4. Check that Sleep Sensing is on.
2. Check settings on your Nest Hub (2nd gen):
   1. On the display screen, swipe up from the bottom, then tap Settings 👁 settings icon
      .
   2. Check that Sleep Sensing is on.
   3. Make sure that Motion Sense is on.
3. Recalibrate Sleep Sensing:
   1. Swipe up from the bottom of your Nest Hub display screen.
   2. Tap Settings 👁 settings icon
      👁 and then
      Sleep Sensing 👁 and then
      Calibrate device.

If you set up Nest Hub Sleep Sensing after Fitbit, Fitbit remains the default sleep service in your voice assistant settings. When Fitbit is the default sleep service, you’ll only be able to find your sleep summary data in the Google Fit app.

To let Nest Hub show your sleep data, change your default sleep service:

1. Open the Google Home app 👁 Image
   .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings 👁 Image
   👁 and then
   Google Assistant 👁 and then
   Wellness.
4. Tap Sleep 👁 and then
   Google Fit.

1. Check Home app settings:
   1. Open the Google Home app 👁 Image
      .
   2. Tap Favorites 👁 Image
      or Devices 👁 Image
      .
   3. Tap Home 👁 Image
       👁 and then
      All devices 👁 Image
      , then touch and hold your device's tile.
   4. At the top right, tap Settings 👁 Image
      .
   5. Tap Sleep Sensing, then turn on sound events tracking.
2. Check that the Nest Hub microphone is on.
   • The switch is on the back. It should be switched to the right so that no orange shows.

Your Nest Hub placement and nearby people, pets, or noises can cause inaccurate readings.

1. Remove any objects between you and the display screen.
2. Check that your Nest Hub is:
   1. Within 1 foot (30 cm) of the height of your mattress
   2. Nearby within arm’s reach
   3. Facing your torso when you’re lying in bed
3. To help Nest Hub distinguish between you and co-sleepers, recalibrate Sleep Sensing when no one else is in the room, including pets:
   1. On your Nest Hub display screen, swipe up from the bottom.
   2. Tap Settings 👁 settings icon
      👁 and then
      Sleep Sensing 👁 and then
      Calibrate device.
   3. Follow the on-screen steps.