Troubleshoot when Nest Protect batteries are low during setup
If Google Nest Protect chirps or signals low batteries in the Nest app 👁 Nest app
or Google Home app 👁 Google Home Application Icon
after setup, the battery voltage might have temporarily dropped. It can happen if it takes a bit longer to connect your new Nest Protect to your Wi-Fi network and add it to your account. You can easily fix this with a couple of solutions depending on the notification you receive.
If you get a low-battery message in the app but Nest Protect doesn't chirp
If the battery is low, you’ll get a message in the Nest or Home app after you’ve added your Nest Protect to your account. If you don’t hear a chirp, proceed to mount it on your wall or ceiling. Wait a day or 2 and check if the issue resolves itself.
If you hear a low-battery chirp from Nest Protect
|
If your Nest Protect chirps right after you add it to your account in the Nest or Home app, follow these steps. These steps bring the batteries back to a full charge. Learn more on how to check the battery charge level.
|
If this doesn’t work and you need to replace the batteries in your Nest Protect with new ones:
- Only use Energizer Ultimate Lithium AA (L91) lithium-ion batteries.
- Make sure you don't use alkaline batteries.
Note:
If you don’t get a blue light or welcome message when you remove the battery tab:
- Remove the batteries from your Protect.
- Check for pieces of the tab in the battery tray.
- Put the batteries back in. Make sure to push them all the way in.