Fix Google Pixel Buds audio issues

On your Pixel Buds:

• Tap the earbuds or your device.
  • Some apps don't work with touch controls on the earbud.
• Make sure your Pixel Buds and case are charged.
• Make sure your Google Pixel Buds are on the latest firmware.
• Remove dirt around the microphone or speaker holes. Do not insert anything inside these openings. Learn how to clean your Google Pixel Buds.

On your device:

1. Confirm that Bluetooth^® is on and your Pixel Buds are both in range and paired with your device.
2. On your device, turn off Bluetooth, wait for a few seconds then turn it back on.
3. Your Pixel Buds should automatically reconnect with your device.
   • You can go to your device’s bluetooth settings to connect it with your Pixel Buds if it doesn’t reconnect automatically.
4. Forget your Pixel Buds from your device. Restart your device and pair it with your Pixel Buds again.

If the volume on both earbuds is too low:

Pixel Buds Pro only: Make sure that Conversation Detection isn’t causing audio to lower or pause. Learn how to change Pixel Buds settings.

Pixel Phones: Turn off Disable absolute volume.

1. Go to your phone settings.
2. Tap System 👁 and then
   Developer Options.
3. Under “Networking,” turn off Disable absolute volume.

Non-Pixel Androids: Try one of the fixes below.

• Enable Media volume sync:
  1. Go to your device’s settings.
  2. Tap Connections 👁 and then
     Bluetooth 👁 and then
     More 👁 Store three-dots menu
     .
  3. Tap Advanced settings.
  4. Turn on Media volume sync.
• Rename your Pixel Buds:
  1. Go to your device’s settings.
  2. Tap Connections 👁 and then
     Bluetooth.
  3. Select your Pixel Buds settings, then edit the name of the device.
  4. Rename it to ABS-DO-ENABLE.
  5. Touch and hold the device name.
  6. Tap Disconnect, then tap on the device name to reconnect.

To prevent unwanted noise, ensure your ear canals are dry before use and regularly clean your Pixel Buds. We recommend to gently brush the mesh sections with a toothbrush and a small amount of micellar water or plain water. Then, let the buds dry completely for 2 hours.

If the audio on one or both Pixel Buds skips, stutters, or is choppy:

1. Update to the latest firmware version.
2. Put the earbuds in the charging case for one minute, then remove them.
3. Reset your Google Pixel Buds.
4. Check if the internet connection is working.
5. Keep the earbuds near your device. Minimize obstructions between them.

Your Google Pixel Buds Pro’s Transparency mode may interfere with calls when you’re in a noisy environment. To improve call quality, try different ANC modes.

If your Pixel Buds doesn’t have enough bass, make sure to:

• Change equalizer settings.
• Wear the Pixel Buds correctly.
• Use the correct eartip size.
  • Try all 3 sizes to find the most comfortable fit.
  • Ensure a tight seal to get the best audio quality.
  • Use clean eartips.