How to fix: Invalid value [gtin]
In this article
Why this issue is happening
This issue occurs when you’ve entered an invalid value for the GTIN[gtin] attribute.
Note: It’s recommended to provide a valid GTIN [gtin] for each product. Products with an assigned GTIN, but submitted without one, may have limited visibility.
How to fix your issue
To fix this issue, enter a valid Global Trade Item Number GTIN [gtin] attribute value that uniquely identifies your product and adheres to the formatting guidelines.
| Type | Number (spaces and dashes are accepted, but ignored) |
| Limits | 0, 8, 12, 13, or 14 digits (UPC, EAN, JAN, or ISBN) |
| Repeated field | Up to 10 |
| Schema.org property | Product.isbn, Product.gtin8, Product.gtin12, Product.gtin13, Product.gtin14,Type: Text |
Fix products one by one directly in Merchant Center
👁 Step 1
Navigate to Products in Merchant Center, then select the Needs attention tab.
👁 Step 2
Use the filter icon 👁 Image
above the table to find all products affected by your issue.
👁 Step 3
Click on the title of the product you want to fix, then click Edit product.
👁 Step 4
Enter a GTIN [gtin] attribute value that uniquely identifies your product and is valid.
👁 Step 5
Select Save.
Fix multiple products at once
👁 Step 1
Navigate to Products in Merchant Center, then select the Needs attention tab.
👁 Step 2
Use the filter icon 👁 Image
above the table to find all products affected by your issue.
👁 Step 3
Select the download icon 👁 Image
to download a list (.csv) of all affected products for all issues or this particular issue.
👁 Step 4
Cross reference the downloaded list with your uploaded product data, and make sure you’ve entered a GTIN [gtin] attribute value that uniquely identifies your product and is valid.
👁 Step 5
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure the issue is no longer listed on the “Needs attention” page.
Keep in mind: Your change may take 24–72 hours to reflect on the “Needs attention” page.