Safety & Regulatory Guide for Google Fitbit Air

This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your device. It also includes additional safety, regulatory, and warranty information about the device.

Safety, and regulatory information: g.co/fitbit/conformity

Warranty details for your country of purchase, including instructions for making a claim: g.co/devicewarranty

Help with your device: g.co/fitbit/airsupport

Safety Warnings

👁 Caution

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR DEVICE, ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your device with care. You may damage the device or any included batteries or accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a damaged enclosure, or some other form of physical damage. Using a damaged device may cause overheating or injury. Do not expose your device to liquids, which can cause a short circuit and overheating. If your device gets wet, do not attempt to dry it using an external heat source.

Child Safety

This device is not a toy. Your device may contain (or may come with) small parts, plastic, cables, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking or strangulation hazard. Children have strangled on cords and cables. Keep the device and its accessories, including cords and cables, out of the reach of children (more than 3 feet (0.9 meters) away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device. Seek medical attention immediately if small parts are swallowed or injury occurs.

Environmental Restrictions

The device is designed to operate in a dry, indoor environment, and not built for outdoor use. Your device works best in ambient temperatures between 32° and 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not leave your device inside a vehicle or in places where the temperature may exceed 113°F (45°C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the device, overheat the battery, or pose a risk of fire or explosion. Keep your device away from heat sources and out of direct sunlight.

If the temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Disconnect the device from its power source if it is plugged in, move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

To prevent damage to your device parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, dirty environments, near magnetic fields or combustible gas.

Your device is designed to work best at an altitude of up to 6562 ft (2,000 m).

Prolonged Heat Exposure

The device and its charger generate heat during normal operation, and comply with applicable surface temperature standards and limits. Avoid prolonged skin contact when your device is charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Take special care if you have a physical condition that affects your ability to detect heat against your skin. Remove your device if it feels hot or uncomfortably warm. Do not sleep on or with your device or its charger while it is charging, or cover them with a blanket or pillow while any of them are connected to a power source or charging.

Musculoskeletal Disorders

Repetitive activities, such as typing, tapping, or swiping on the screen of your device, may cause discomfort in your fingers, hands, wrists, arms, shoulders, or other parts of your body. If you experience any discomfort from such activities, stop using your device and consult with your doctor.

Charging

Be sure the device and its charging devices are well ventilated when in use or charging. Using damaged cables, chargers , or charging when moisture or debris is present can cause fire, electric shock, injury, or damage to the device or other property. Only charge your device on a hard surface. Do not charge your device on a soft or flammable surface, such as a couch or bed, or when it’s wet. Avoid charging your device in direct sunlight. Avoid sleeping on a device, charger, or placing them under a blanket, pillow, or your body, when it’s connected to a power source as these situations can result in personal injury or fire.

When charging the device, make sure the power adapter is plugged into a power outlet near the device and is easily accessible. Do not force the power adapter and other plugs or power adapters into a power outlet if space is not sufficient to accommodate both. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the charging cable. Do not twist or pinch the cable, and do not force a connector into a port. If you receive a message while charging that instructs you to unplug the charging device , disconnect the charging device. Before attempting to charge again, make sure both the charging cable connector and the device's charging port are dry and clear of any objects.

Do not place metallic or magnetic objects on the exposed pins of the charger when it is plugged in, as this could cause heating of the object or charger.

This device must be used with a certified charger with a Limited Power Source (LPS) output per IEC 60950-1 and/or PS2 classified output per IEC 62368-1, rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 2 Amp; or both. Only charge your device with a USB-C PD compliant charger or a USB-C charger or compatible charging accessories available on the Google Store or at Google authorized resellers (look for Google’s “made for” badge). Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the device and the accessories.

Battery

👁 Caution

WARNING: This device contains a lithium-ion battery, which is a sensitive component that can cause injury if damaged or ingested.

This device comes with a battery that has proper certifications.

Manage Devices With a Swollen Battery

A swollen battery doesn’t typically present a safety hazard provided you exercise extra caution. They can, however, cause liquids or dust to enter the device more easily. Exposed batteries are more susceptible to accidental damage (e.g. by puncture) and can potentially cause the battery to overheat and cause injury. Here are some best practices if you have a swollen battery.

Do not

Retrieve personal data or perform a factory reset to “wipe” device data before you return or recycle the device.

Allow your device battery to completely discharge. To do this, leave the device powered on and place it on a table or countertop and let it sit, unused, for several days until the battery naturally drains.

Reach out to Google customer support for further guidance.

Try to “press down” or force the cover glass or back cover into the phone.

Try to pry open the enclosure.

Try to remove the swollen battery from the device.

Attempt to repair or fix your swollen battery or dissemble your device by yourself.

👁 Image
👁 Image

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States g.co/regulatory
Model numbers: GV9Z8

Chongqing VDL Electronics Co., Ltd.
Weight: 0.908g, Capacity: 34.5mAh, Chemistry: Lithium-Ion, Extinguishing agent: Dry Powder, CO2, Hazardous Substances: 1,3-Propanesultone, Propylene carbonate, Ethyl propionate, Critical Raw Materials: Lithium, Cobalt, Phosphorus, Made in China

Guangdong Highpower New Energy Technology Co., Ltd.
Weight: 0.9g, Capacity: 34.5mAh, Chemistry: Lithium-Ion, Extinguishing agent: Water based extinguishing agent, Hazardous Substances: 1,3-Propanesultone, Propylene carbonate, Ethyl propionate, Critical Raw Materials: Lithium, Cobalt, Made in China

Disposal,Transportation & Recycling

Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113°F (45°C), or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram

Repair & Service

General Instructions of Use: This device contains a lithium-ion battery, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, microwave, immerse or expose the battery to water, paint or other liquids, or expose the battery to fire, excessive heat, and/or other hazards. Your device’s lithium-ion battery is a consumable component that will degrade over time and will eventually last fewer hours between charges. The battery in your device was designed to retain up to 80% capacity up to about 300 charge cycles. As the battery in the device ages, you may notice changes in charging performance, battery capacity and cycle count over time, and the device will eventually need to be replaced or recycled.

Health Related Functions

Your device and any general wellness, sleep, exercise, heart rate, and/or associated fitness applications and functions are not medical devices, unless otherwise clearly marked, and are intended for information purposes only. They are not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, monitoring, mitigation, treatment, or prevention of disease or other conditions.

Notice For Products Utilizing Heart Rate Tracking Feature

PurePulse products have a heart rate tracking feature that may pose risks to users with certain health conditions.

Consult your doctor prior to use if you:

have a medical or heart condition;
are taking any photosensitive medicine;
have epilepsy or are sensitive to flashing lights;
have reduced circulation or bruise easily; or
have tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders.

Notice For Products Utilizing Menstrual Health Tracking Feature

This feature is not intended to be used for contraceptive or other medical purposes. Fitbit does not guarantee or warrant that this feature can be used to achieve particular results. This feature may not accurately predict your menstrual cycles or related information. This feature is intended only to help users monitor and keep track of certain information.

Skin Irritation

Some people may experience reactions to materials that contain nickel, acrylates and methacrylates found in wearable items that are in extended contact with the skin. This can be due to allergies, the presence of skin irritants (like soap, sunscreen or sweat), or other causes. Keep your device clean and dry and do not wear it too tightly. Periodically remove the device for an hour after extended wear to reduce the chance of skin irritation. Remove the device, stop use and consult a physician if you experience skin irritation or if wear or fit of the device causes any discomfort. For more information visit g.co/fitbit/product-care.

Medical Conditions

👁 Caution

WARNING: Your device produces flashes that may trigger epilepsy in sensitized individuals.

Medical Conditions

A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition, or experience discomfort that you believe could be affected by your device, consult with a doctor before using your device. Stop using your device immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your device (for example, headaches, blackouts, or seizures).

LED

The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.

Radio Frequency Exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the applicable emission limits for exposure to radio frequency (RF) energy.

Medical Device Interference

Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the device and its charger at a safe distance away from the medical device. If you have questions about using your Google device with or near your medical device, consult your healthcare provider before using your device. If you suspect your device is interfering with your medical device, turn off your Google device and consult your physician for information specific to your medical device.

Proper Handling and Usage

Follow these guidelines when using, storing or cleaning of your device.

Care & Cleaning

Unplug the device and charging cable before cleaning, during lightning storms, or when unused for extended periods of time. Do not clean your device while it is charging as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the device or accessories.

To clean your device we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust. For additional care and cleaning instructions, see g.co/fitbit/product-care.

Water and Dust Resistance

Your device is designed to comply with dust and water protection rating IP68 under IEC standard 60529 and water protection rating 5 ATM under ISO Standard 22810:2010 when it leaves the factory, but it is not dust proof or water proof. Dust and water resistance are not permanent conditions and are diminished or lost over time due to normal wear and tear, device repair, disassembly, or damage. Dropping your device may result in loss of dust or water resistance. Liquid damage voids the Limited Warranty. Do not expose your device or other accessories to excessive liquids or dust, which could cause a short circuit and/or overheating. The device charger, and other accessories are not dust or water resistant and should not be exposed to either. For more information, visit g.co/fitbit/product-care

Magnetic Fields

Avoid placing any items containing magnets or items which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near this device or its charging cable connector, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from this device.

Service & Support

Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations.. Contact customer service for authorized service.

Repairs or modifications made without sufficient technical expertise could result in permanent damage to the device or injury. Google recommends that you seek professional assistance for any device repairs. Contact customer service for alternative repair service options.

Subject to legal requirements in your region, devices presented for repair may be replaced by refurbished devices of the same type rather than being repaired, or refurbished parts may be used to repair the device. If the devices are capable of retaining user-generated data then the repair or replacement may result in loss of the data. For online help and support, visit g.co/fitbit/airsupport.

Få onlinehjælp og support på g.co/fitbit/airsupport. Enheder, der indleveres til reparation, kan blive udskiftet med renoverede enheder af samme type i stedet for at blive repareret. Der bruges muligvis renoverede dele til at reparere produkter. Dette gælder kun, hvis andet ikke følger af lovbestemte forbrugerrettigheder. Hvis enhederne indeholder brugergenererede data, kan en reparation eller udskiftning betyde, at disse data mistes.

Regulatory Information

Regulatory information, certification, and compliance marks specific to device can be found on the top and sides of your device when the band is removed.

EMC Compliance Statement

Important: This device has demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

Regulatory Information: United States

FCC Regulatory Compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna
Increase the separation between the equipment and receive.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation

Model number: GW9C8
Product name: Google Fitbit Air
FCC ID: SZGGW9C8

US Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/fitbit/contact

Regulatory Information: Canada

Industry Canada, Class B

This device complies with ICES-003 Class B limits.

Your device complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage;

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Regulatory Information: UK

UK Compliance Notice

The CE marking on this device satisfies the requirements of applicable UK regulations.

In addition, Google LLC declares that this product complies with the Product Security and Telecommunications Act (PSTI). The PSTI Statement of Compliance is available at g.co/fitbit/conformity

ROHS Compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com

Waste Electrical and Electronic Equipment (WEEE) and Batteries

👁 Image

The WEEE symbol means that according to local laws and regulations your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories, and its battery(ies) will help conserve natural resources, protect human health, and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

Google Commerce Limited UK Establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom

Regulatory Information: EU

EU Compliance Notice

Hereby, Google LLC declares that radio equipment type: GW9C8 is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full declaration of conformity may be found at g.co/fitbit/conformity

👁 European Conformity

Information on Frequency Bands and Wireless Output Power

European Union

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Frequency	Power
2 400-2 483,5 MHz	< 10 dBm

Radio Frequency Interference

Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

👁 Image

Waste Electrical and Electronic Equipment

👁 Image

§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.

Informazioni Sullo Smistamento Degli Imballaggi - Italia

RACCOLTA DIFFERENZIATA
Astuccio, Scatola, Inserti, Involucro	Carta	PAP21
Etichetta	Carta	PAP22
Verifica le disposizioni del tuo Comune sullo smaltimento dei rifiuti.

ROHS Compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.

Ecodesign Requirements for Sustainable Products Regulation (EU) 2023/826

See Ecodesign Test Summary report at g.co/ecodesign

Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States.

Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland.

Regulatory Information: Japan

Model: GW9C8

This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.

VCCI-B

👁 Image

Regulatory Information: Singapore

Complies with
IMDA Standards
DA107248

Regulatory Information: India

India Recycling, E-Waste Management and Handling Statement

👁 Image

In India, this label indicates that this product should not be thrown away with household, commercial and industrial waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your device has been designed and manufactured in compliance with E-Waste (Management) Rules, 2022 (hereafter "the Rules"), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.

Limited Warranty

The limited warranty is available in the Google Hardware Warranty Center.

Wi-Fi® and the Wi-Fi logo are trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.

URL: https://support.google.com/product-documentation/answer/17050752