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URL: https://support.google.com/store/answer/7549796

⇱ Use Google Store credit - Google Store Help


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Use Google Store credit

Important: This article only applies if you have a Google Account.

You can use Google Store credit to make purchases from the Google Store.

Important: If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.

Set up your account & get Google Store credit

If you find a balance of any amount, including $0.00, you're all set to receive Store credit.👁 Find balance in Google Store credit section

If you find the SET UP button, select it and follow the on-screen instructions.👁 Find the Set up button

Manage your Google Store credit

You may earn credit:

  • When you trade in an old phone through Google Store
  • When you buy a product from an eligible promotion
  • From Google directly

The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.

When a credit is issued, you'll get a confirmation email. For promotional offers, the credit is only issued after the return period passes.

To check your Google Store credit balance, go to:

👁 Image

  • Or the checkout screen

To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."

Important:

  • If your available credit covers your entire order, the amount is deducted from your balance.
  • You can’t transfer Google Store credit between accounts, people, or different payment profiles.
  • Since Google Store credit is region specific, it can only be used in the country or region where it was earned.
  • Expiration dates:
    • Promotional credit: Expires one year after it's issued, unless the promotion's terms state otherwise. In Japan, promotional credit is valid for 2 years.
    • Trade-in credit: Doesn't expire. In Japan, trade-in credit expires after 6 months due to local requirements.

You can’t use or transfer your Google Store credit for:

  • Purchases on other Google platforms, such as Google Play
  • Google services, such as Nest installation
  • Subscriptions, such as Google One, Google Home Premium, YouTube TV, or Google Fi plans
  • Cash, unless legally required

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