Use Google Store credit
Important: This article only applies if you have a Google Account.
You can use Google Store credit to make purchases from the Google Store.
Important: If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.
Set up your account & get Google Store credit
If you find a balance of any amount, including $0.00, you're all set to receive Store credit.👁 Find balance in Google Store credit section
If you find the SET UP button, select it and follow the on-screen instructions.👁 Find the Set up button
Manage your Google Store credit
You may earn credit:
- When you trade in an old phone through Google Store
- When you buy a product from an eligible promotion
- From Google directly
The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.
When a credit is issued, you'll get a confirmation email. For promotional offers, the credit is only issued after the return period passes.
To check your Google Store credit balance, go to:
- Or the checkout screen
To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."
Important:
- If your available credit covers your entire order, the amount is deducted from your balance.
- You can’t transfer Google Store credit between accounts, people, or different payment profiles.
- Since Google Store credit is region specific, it can only be used in the country or region where it was earned.
- Expiration dates:
- Promotional credit: Expires one year after it's issued, unless the promotion's terms state otherwise. In Japan, promotional credit is valid for 2 years.
- Trade-in credit: Doesn't expire. In Japan, trade-in credit expires after 6 months due to local requirements.
You can’t use or transfer your Google Store credit for:
- Purchases on other Google platforms, such as Google Play
- Google services, such as Nest installation
- Subscriptions, such as Google One, Google Home Premium, YouTube TV, or Google Fi plans
- Cash, unless legally required
