Latest Answers

• Bookmarking using Bookmark manager to bookmark current web page

  An alternative is that you could use the sidebar with the bookmarks view open. When you want to bookmark a page, you can drag and drop to the sidebar. You start dragging either th…

• URL window is frozen

  Does it fix itself if you change to a different window and back again? If not, please could you post a screenshot?

• search engine

  Please can you post an example URL when it takes you to Yahoo? There are two possibilities for the issue: * An add-on has interacted in a way that it shouldn't. * Some thir…

• Community has not provided any help with Apple Firefox's bookmarks appearing in foreign script.

  This is a tough one. From the screenshot you posted [https://support.mozilla.org/en-US/questions/1558261 here], it looks like there is a problem with the fonts. Have you got an…

• Default search engine in Firefox 144.0.2/Windows 11

  Generally we have observed this to be caused by third party software modifying settings from outside of Firefox. In Firefox 145 released yesterday, we have added some detection…

• Search broken. All searches go to perplexity.ai

  Hi, Did you change your default search engine at the top of the about:preferences#search page? Unticking only removes it from being displayed in the address bar / search bar, i…

• Why can't I conveniently use the search TAB function? Can I set it out independently or set a shortcut key for it

  Unfortunately there is not currently a shortcut to go directly to searching within tabs (there is a [https://connect.mozilla.org/t5/ideas/keyboard-shortcut-for-quot-search-tabs-qu…

• New update - Firefox Nightly 137.0a1 - Help change settings

  There was a bug in the nightly builds that was causing this and has now been fixed: https://bugzilla.mozilla.org/show_bug.cgi?id=1945834 Generally bugs do creep into nightly bu…

• Right Click Menu is Broken

  ''Moon Dog [[#answer-1710031|said]]'' I am experiencing the exact same issue as the OP. Happened after the last update. None of the right click menu options function at all. …

• Eliminate Bing search suggestions

  Please can you explain what you are doing when the Bing search results are displayed, and possibly post a screenshot?

• How to use Firefox address bar to search when using Startpage as the search engine

  Do you recall how you set it up originally? What I would suggest to try and reset it is: * Going to the settings and checking the Search section. * Under "Search Shortcuts"…

• The search bar covers the bookmarks bar when hovering over the top on Mac.

  This is most likely something to do with the theme you are using, or maybe a userChrome.css file. For more details about the issues with userChrome.css and how to revert, please s…

• How can I hide "Firefox Suggestion" lists in the address bar without disabling auto completion?

  I'm assuming that these are results from your browser history. You can turn off suggesting results from your history, but that will apply to every site - there is no way to turn t…

• Microsoft Bing

  Please can you post a screenshot of what you are seeing? It might also be worth checking what add-ons you have installed.

• Terrible update to version 134.0

  Please can you check the [https://firefox-source-docs.mozilla.org/devtools-user/browser_console/index.html#opening-the-browser-console browser console] for any errors when you ope…

• Search periodically not working

  If you're using Avast or AVG anti-virus, please try making sure they are up to date. We have seen some problems introduced by their software that we believe they have now fixed.

• Mobile Bookmarks Hidden on Desktop

  Yes, this is a [recently identified regression](https://bugzilla.mozilla.org/show_bug.cgi?id=1913976), we're fixing it in Firefox 130, which is due out on 3rd September.

• why do I always have to reset my home page?

  Normally, Firefox does not reset the home page, this is most likely symptomatic of an issue on your computer, or some third party software. What do you have the homepage set to…

• Google Search, Gemini Dropping Connection

  If you have Avast or AVG as an anti-virus, please make sure they are up to date. There were some recent issues that we believe they have fixed.

• Why are searches done by Bing when the default is Google?

  Do you use "Microsoft SwiftKey deep search"? Other users have reported something similar with that enabled.

• Search results do not display

  We have identified a similar sounding issue as being reported by users of Avast and it having been reported in their forums. Approximately two days ago, Avast issued a hot fix …

• Firefox seems to be broken!

  Sorry for the lack of updates. We were able to identify an issue as being reported by users of Avast and it having been reported in their forums. Approximately two days ago, Av…

• Firefox seems to be broken!

  Thank you for the update, we'll see if we can contact them to get it highlighted.

• Firefox seems to be broken!

  Actually, the other thing I should check - are the date & time on your computer set correctly?

• Firefox seems to be broken!

  Hmm, Firefox is showing that there's a number of network errors there. Is it possible you could try disabling Avast temporarily and seeing if that resolves the issue?

• Firefox seems to be broken!

  When this happens, can you please take a look at the Browser Console and see if there are any errors/warnings and post them here? You can access the Browser Console via the thr…

• After typing in search, return doesn't enter the page

  Do either of you use Avast anti-virus? When this happens, can you please take a look at the Browser Console and see if there are any errors/warnings and post them here? You …

• Search results do not display

  Do either of you use Avast anti-virus? When this happens, can someone please take a look at the Browser Console and see if there are any errors/warnings and post them here in a…

• Advanced search

  What sort of advanced search? What did it do, what did it search? Could it have been an add-on from https://addons.mozilla.org/ ?

• searchlight firefox search uses google instead of default duck duck go

  Hi, unfortunately it looks like Apple is using the settings from Safari, rather than using the search mode in Firefox. Firefox can't do much about this, as it is being given a URL…

• search engine

  Can you explain a bit more about what happens when it changes? When exactly does it change, is it on restart or are you doing something within Firefox? Note that if you use the…

• Unwanted add-ons

  These are "internal" add-ons that are included with Firefox by default. They are the way that we use to define and ship the application provided search engines, they are basically…

• Couldn’t process unknown directive ‘report-to’

  Hi, According [https://developer.mozilla.org/docs/Web/HTTP/Headers/Content-Security-Policy/report-to#browser_compatibility to this table] to this table, Firefox does not curren…

• Can't stop the browser page automatically searching in the address bar.

  Why not just start the search from the address bar? Then it won't jump? It is querying the search engine in exactly the same way.

• Is it possible to import custom OpenSearch files?

  Adding the search engine works fine for me on the latest Firefox, using the add option in the search bar or the address bar. Maybe check the browser console when you are adding it…

• Can't stop the browser page automatically searching in the address bar.

  What is wrong with searching from the address bar? The search mechanism is pretty much the same, and you can control suggestions etc.

• Interface broken after update

  Are you able to open the browser console by pressing ctrl-shift-J ? If so, see if there are any errors on the console & post them here.

• Firefox 108 update changed my default search engine

  No problem, I've filed https://bugzilla.mozilla.org/show_bug.cgi?id=1805883 for now and I can reproduce the issue with the default engine changing with your steps. I can't repr…

• Firefox 108 update changed my default search engine

  Thank you for the response, that's helpful. Presumably the profile directory names are different? (e.g. the xxxxxxxx.default part). Would you be able to file a [https://bugz…

• Firefox 108 update changed my default search engine

  Hi, we're sorry this has happened and we are looking into the issue. Do you know if you've previously copied parts of your profile from a previous profile/computer? Especially …

• How to hide the host address in firefox alert popup

  I don't think there is a way around that, window.alert doesn't give any title options. I believe Firefox is displaying the site that is generating the alert, so that the user k…

• My search engine keeps changing back to default

  This is most likely a third party application or maybe adware that is changing your default engine from outside of Firefox. Try using the free version of Malwarebytes or someth…

• change amazon.com autosuggest to amazon.co.uk

  If you keep using amazon.co.uk, then it should eventually switch over, though it can take a while. If you want to get there a bit quicker, you can try the procedure below. '''N…

• Firefox Search

  "Browser Default" is definitely something I've seen coming from third-party apps or adware. Using the free version of MalwareBytes normally picks this up. If not, then try look…

• Want to get rid of "This time, search with" option in address bar

  ''r.thomas.wright [[#answer-1412800|said]]'' Here's the problem I have: I want to remove them from the URL (address) bar, BUT KEEP THEM IN THE SEARCH BAR. If you untick the box…

• Firefox home search fake editable inconvinience

  Thank you for the response, there's of course a multitude of different ways of indicating it, but this was chosen as the best. By the way, you can personalise the Firefox defau…

• search preferences

  MalwareBytes is the best one I know of, there's a free version so you don't have to pay.

• Firefox home search fake editable inconvinience

  Please can I ask what is wrong with searching from the address bar? The address bar gives various additional options to the old way of searching, but also can be customized itself.

• Can I recover my Firefox Bookmarks

  If you had set up your Firefox to Sync via, then it will probably work if you are using the same account that you had on your old computer.

• Right click "copy image location" is gone, gone, gone ...

  In Firefox 88 it is present as "Copy Image Link" - see the attached image. Is that not present for you?

• search preferences

  This is most likely caused by Malware/Adware on your computer. Take a look at [[Troubleshoot Firefox issues caused by malware|our troubleshooting page]] for information on how to …

• Is there a way to change the background of the suggested search from bright blue?

  I think that highlight might be controlled by one of the system colours but I could be wrong. In any case, in approx 4-5 weeks, there's a revised interface being released, and …

• Search.....

  Hi, if you're using the Google search box on the default Firefox home page, that is virtually identical to searching from the address bar. The address bar will give you search …

• Want to get rid of "This time, search with" option in address bar

  Hi, you can simply hide the search engines by unticking the tick in the column next to them: https://support.mozilla.org/kb/add-or-remove-search-engine-firefox#w_hide-search-en…

• How to turn off the name of the search engine in a blue box in the address bar instead of the search shortcut as typed?

  Instead of doing Alt-D you should just be able to press backspace, you only need to press it once unlike twice previously. I understand this is a change of method and may take …

• Search engines limited to language version

  Thank you for the feedback. As you've found, the search engine definitions are largely language based at the moment. I'm not sure if we would ever offer allegro.pl for English spe…

• Where did Yahoo Search come from?

  Hi, this is most likely caused by malware or adware on your computer. Please see this page for suggestions on how to resolve it: https://support.mozilla.org/kb/troubleshoot-fir…

• Plus sign in search bar

  The plus sign indicates that you can add a search engine to Firefox for the site that you are currently visiting. See this link for more details: https://support.mozilla.org/kb/ad…

• Can't add search engine to Firefox (Windows)

  Hi, the grid does not have maximum size or limit. In the screenshot there is a scrollbar on the right-hand side of the grid.

• default search engine problem

  I'm glad we found it. Do you know the exact name of that app or where you got it from? I'd like to see if we can follow up with them to prevent this from happening to other peo…

• default search engine problem

  If you didn't remove the file, then something else did. So we need to figure out what's doing that. Hence my question about cache cleaners or anti-virus.

• default search engine problem

  Sorry, I didn't realise the logs were in moderation. From the logs you posted, this is the critical part: ``` SearchSettings: get: No settings file exists, new profile? O…

• default search engine problem

  That doesn't surprise me, so far I think there's a third party in play, but we could do with those logs to try and determine what's happening.

• Search Engine Shenanigans

  It is possible that you were one of a very small amount of users that had somehow got onto an obsolete version of a search engine definition - we cleaned up a few in the 85 releas…

• Can't add search engine to Firefox (Windows)

  Did you try scrolling the grid table? As far as I can tell the top 11 search engines are in the grid, and there's a scroll bar there.

• No search engines available and can't add ones even on sites with OpenSearch

  Hi, please can you get some data out of Firefox for us? * Start up Firefox * Click the menu button [[Image:Fx57Menu]], select Web Developer (Веб-разработка) and then Browser C…

• duckduckgo.com and bing.com won't show up in the search engine suggestion, but yahoo.com will

  Hi, DuckDuckGo is a default engine in Firefox, you need to use the "Restore Default Search Engines" option in preferences. It is on the search page of preferences just under the s…

• How do I get back my prefered search engine

  Hi, the fact that your default has been set to Bing is possibly the sign that there is some malware or adware on your machine. Please see https://support.mozilla.org/kb/trouble…

• Somehow Firefox was taken over by Searches Central

  Hi, this is something that looks like it could be malware or adware. Here's an article that tells you what to do to remove it from your computer: https://support.mozilla.org/en…

• default search engine problem

  Hi, this really does sound like there's a third-party app that's changing your default engine and then Firefox is blocking it and resetting your default to Google. Please can y…

• suddenly safeway.com will not support firefox. Told to install chrome browser and use that.

  Hi Barry, that is exactly why I've asked you to file it on webcompat.com - some of our web compatibility team will take a look and they'll have the expertise to know if they need …

• linked error messages in console

  Thanks, I've just spoken to the devtools team. They say it is most likely this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1046256 If you are able to, you can use cons…

• linked error messages in console

  There's a link on the far right, but I think if you also click the little triangle on the left, then you'll get the expanded stack.

• Search Engine Default problems

  This feels a little like it could be malware/adware, where they're setting the default to an engine that has been blocked, and Firefox is then resetting to default (as that's all …

• suddenly safeway.com will not support firefox. Told to install chrome browser and use that.

  Hi, you could try reporting it at https://webcompat.com/issues/new, and they might be able to help get to a resolution. Please include as many details as you can about exactly wha…

• The ebay add-on search stopped working

  Hi, are you using a multiple word search on the eBay site? A single word search should be working. If this is affecting multiple-words only, this is a known issue that is being…

• Search engine hijacked, add-on page is empty

  I've just privately messaged you my email address.

• Search engine hijacked, add-on page is empty

  @cor-el: we would really like to get some information out about what's causing this, so we can analyse it and hopefully prevent for other users. @kraussmich : If the safe mode …

• Search engine hijacked, add-on page is empty

  Can you try going into safe mode? There is information on how to do that here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-fire…

• Search engine hijacked, add-on page is empty

  Can you try typing about:support into the address bar? That should get the same as the troubleshooting page.

• Search engine hijacked, add-on page is empty

  Just to follow up on my previous comment, if you don't mind, could we get a copy of the whole of the output of Troubleshooting Information? You can use the copy button at the top.

• How to restore the blue star bookmark button in URL bar

  Hi, try clicking the three dots in the address bar, then right-clicking the add or edit bookmark option that is at the top. You should be able to add it back in that menu. See …

• Search engine hijacked, add-on page is empty

  Hi, are you able to go to Help -> Troubleshooting Information? If so, could you copy and paste the "Add-on" section here please? Can you also try this: * Go to Tools -> Web …

• adidas icon appearing on searching bar

  Hi, it looks like there's potentially some malware or adware on your machine which is redirecting your search engine. Would you be willing to give a little more information so …

• How can I exclude urls ending with .lan from searching

  Hi, try this: * type about:config into the address bar and press enter. * Acknowledge the warning. * In the search box at the top enter `browser.fixup.domainsuffixwhitelist.…

• url bar and PanelUI menu display on ESR78

  How about using Firefox in the supported Kiosk mode? https://support.mozilla.org/en-US/kb/firefox-enterprise-kiosk-mode

• Firefox won't let me change my default search engine and I can't search for anything

  Hello, Unfortunately, there is a problem in your profile that is likely to have caused this. We're working on fixing these types of issues automatically. In the meantime, yo…

• "Did you mean to go to..." prompt redirects to centurylink.

  I believe the feature was originally added as we'd defaulted to searching in more situations, and some users of intranets / local networks actually wanted to be able to visit the …

• deleting facebook container

  Hi, the facebook container is an add-on. To uninstall it follow these instructions: #Click the menu button [[Image:New Fx Menu]] and choose Add-ons. #Once the Add-on Manager h…

• impossible to search on web

  Hello, Unfortunately, there is a problem in your profile that is likely to have caused this. We're working on fixing these types of issues automatically. In the meantime, yo…

• Google Search

  Hi, there's two possible causes for this: * First is to check your add-ons (select menu button [[Image:New Fx Menu]] and choose Add-ons) for anything you don't recognise and re…

• Default search engine keeps changing to Yandex withouth my consent after firefox updated

  ''baris.malcioglu [[#answer-1341568|said]]'' I do not see a "languages" section at the add-ons page (same as about:addons?) Yes, that's the same. My language settings are …

• Pocket-free build of firefox

  Hi, sorry we do not offer builds with Pocket turned off. If we did it for every feature that people didn't like, then we'd probably have about 100 different builds available for d…

• Default search engine keeps changing to Yandex withouth my consent after firefox updated

  Hi, can you look at something for me please? If you go to the menu button [[Image:New Fx Menu]], then click Add-ons. On the page that appears, is there a languages section?

• Cannot Search using Google Search Box in Private Windows only

  You can search directly from the address bar if you want to, by entering the query and pressing enter - that will use your default search engine. Alternately you can enter the …

• Using DuckDuckGo search engine

  Hello, Which engines are being set as default when this happens? To help find the correct solution to your problem, we need some more non-personal information from you. Ple…

• Yahoo search is overriding my setting for Google search - how to stop this?

  Hi, this is most likely a misbehaving add-on. To find the correct solution to your problem, we need some more non-personal information from you. Please do the following: # Use …

• can't add Yippy.com as default search engine

  Yippy.com is using a strange method to attempt to allow you to install a search engine - it is using sources and relying on data from mycroftproject.com. Unfortunately for them, t…

• post update issues

  Excellent, I'm glad that worked.

• post update issues

  Thank you for the extra information. That's about all we need for now, we'll continue to look into the issue. Please feel free to do the refresh that I mentioned before: ''S…