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Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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AliceWyman (AliceWyman)

NJ, United States

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Gbasara AliceWyman

My name is listed at the end of each Knowledge Base article I've written or helped edit. If you have suggestions to improve a specific KB article, there's a Discussion forum linked from the menu under Editing Tools. If you want to help write or edit KB articles, see Improve the Knowledge Base and Writing guide for Knowledge Base articles. For general information about the Knowledge Base, see About the Knowledge Base.

Please don't send me a private message to ask for help with your Mozilla issue. You should ask a question on the support forum (see Get community support for more information and resources). If you send me a private message that's related to a support forum question you posted, such as what fixed the problem, I'll copy your message to your support forum thread, so that others reading can benefit. I'll also reply to your private message (if a reply is needed) in the support forum thread.

This is my primary Mozilla Support profile. Other profiles: user12345678 and wymette

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