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It has been over nine years since Grafana was begun as a hobby project before becoming the wildly popular monitoring and observability platform it is today, known and loved for monitoring, metrics, and data visualization on a sleek and shiny interface. As of the writing of this article, Grafana’s user base continues to grow exponentially, now counting over 10 million users and almost one million instances with 9,700 and almost 50,000 GitHub forks and stars, respectively (not to say GitHub stars mean that much, though). Besides Prometheus (which fits nicely inside the Grafana panel and for which Grafana is by far the largest contributor), Grafana is the most used observability tool in use today.
While less interesting from a pure technology perspective, Grafana’s staffers have ballooned to over 750 staffers since Grafana Labs co-founder Torkel Ödegaard first started the Grafana project in 2013. Grafana Labs secured $240 million in a Series D investment round, following funding of $220 million in a Series C round of investment in 2022, while valuations for tech and software companies on a macro level have fallen significantly in 2022. So, for the sake of technology, let’s hope that Grafana invests these funds in engineering and making its software better, as opposed to staffing up on marketing in a lopsided way. Interestingly enough, Grafana reports its revenues exploding as well (it does not disclose financial details) while only about 100 paid accounts represent over 95% of its revenues) among its 10-million and growing user base.
And yet.
Dominant positions in software don’t necessarily have very long life expectancies (Netscape’s and Microsoft’s ill-managed and inherently flawed Internet Explorer share loss in the browser wars are but one example). This begs the question of what Grafana Labs as a company must and should do now to maintain its status as the go-to alternative for observability and data visualizations. Based on talks at the recently held GrafanaCONline annual user’s conference and my experimenting with Grafana, I look at what Grafana Labs is and could be doing to make it more accessible and to improve its ease of use, as well as new features on offer in this article. In this context, it will be interesting to see if Grafana Labs can maintain the momentum of the snowball effect of its still rapidly growing popularity.
As simple as it is, there is a learning curve to use @grafana. Co-founder Torkel Ödegaard on #Grafana 9.0 said improvements have been made for accessibility. Long-term goal: "make it possible to search across everything you do and perform." @torkelo #GrafanCONline pic.twitter.com/4mSOcsHKLC
— BC Gain (@bcamerongain) June 15, 2022
It does seem Grafana continues to double down on what it has been doing best during the past few years: That is delivering consistent improvements consecutively in each release, instead of offering one big bang, release and offering a lopsided number of features for the enterprise version. However, more features are in order to improve the Grafana dashboard experience overall, as well as the use of the Grafana Loki, Tempo and now Mimir components.
@grafana's @ivanahuckova on Grafana 9.0's query-builder features. #Prometheus and Loki query builders make it easier "to write, edit, and understand your queries," she said today during #GrafanCONline @thenewstack pic.twitter.com/eSAxYWLqoe
— BC Gain (@bcamerongain) June 15, 2022
As Ödegaard admitted during GrafanaCONline, “Grafana is not always so easy.” He also added that making “ease of use improvements” and rendering observability and data management easier overall is a key mission for Grafana Labs at this time. “This is a big mission here at Grafana Labs and the focus, in general, is to make monitoring observability and data visualization easier and more accessible to more people,” Ödegaard said. “And one way to do that it makes it just easier to find your way around Grafana.”
One of the things I am most proud and excited about in @grafana v9 is the new query builders for #Prometheus and #GrafanaLoki. Writing and understanding PromQL or LogQL queries is far from easy, these new builders are game-changers (I hope) in lowering the barrier of entry. pic.twitter.com/6m2XNv6Xx2
— Torkel Ödegaard (@torkelo) June 16, 2022
Recent improvements for accessibility on Grafana that users can experience with Grafana 9.0 include Visualization Suggestions. The feature helps to address “getting the right kind of visualization and settings” for a specific query. Finding the right settings has been a challenge for users, mainly due to how Grafana supports such a vast amount of data sources and use cases.
“This feature is not that trivial” when the user has to find a specific visualization that works with a certain dataset or needs support to input the required settings for a specific visualization, Ödegaard said. Previously, users got a generic error message after inputting the wrong visualization settings. With Visualization Suggestions, the user is helped along, with support for selecting and inputting the correct settings.”
Other improvements for accessibility include a navigation bar “that looks very similar to the old one but has improved and keyboard support and accessibility,” Ödegaard said. With it, the user is able to expand the navigation bar and more easily explore different sections. A new search engine and updates to the search user interface are among the new improvements.
“The exciting thing with a new search is that this new search engine allows us to not only show you dashboards but we can show and search for panels within the dashboard and you can quickly navigate to a panel within a dashboard,” Ödegaard said.
As simple as it is, there is a learning curve to use @grafana. Co-founder Torkel Ödegaard on #Grafana 9.0 said improvements have been made for accessibility. Long-term goal: "make it possible to search across everything you do and perform." @torkelo #GrafanCONline pic.twitter.com/4mSOcsHKLC
— BC Gain (@bcamerongain) June 15, 2022
However, there is a lot of work that remains to be done. Grafana’s improvement to visualization notwithstanding, Grafana can still use more automation and less command-line work required, short of turning it into a low-code platform. Google Sheets integration is just one example. For data sources for data visualization, Google Sheets is not a default Grafana data source. This means it is necessary to access Docker and Docker the CLI and to install the plug-in needed to visualize Google Sheets data on Grafana Cloud at this time. This takes a bit of manual command-line configuring as this demo shows. (However, it is to be noted that Grafana Labs offers a non-CLI-based installation with Grafana Cloud, which allows Google Sheets to be installed directly.)
The lack of a simple point-and-click way to upload something as popular as Google Sheets data files on a Grafana Dashboard for visualization is just one example. Hopefully, other database file types will become that much easier to access without having to configure Docker containers and perform other manual processes. To that end, new players for data visualization and observability are emerging that do offer more point-and-click functionality and low-code ease of use. Directus, for example, was created to serve as an open source data platform that automatically wraps any SQL database with a real-time GraphQL+REST API for developers, as well as serving as a no-code data collaboration app for non-technical users.
The verdict is that Grafana Labs continues to improve its open source offerings in ways that have translated into tangible benefits for users although, as mentioned above, there is much need for improvement — that is, if Grafana Labs plans to continue to seek ways to make its dashboards more accessible, and even potentially go down the low-code path. However, arguably, those who are looking for Grafana to offer a low-code framework for the so-called citizen developer or the layperson looking to create simple data visualizations or other rudimentary projects are probably missing the point. There are also other providers that are stepping up to offer low-code alternatives for data visualizations, such as Directus mentioned above.
@grafana CEO and co-founder Raj Dutt noted how Grafana was mentioned during a recent @NASA Astro launch. I think I heard mission control saying something like "switch over your Grafana sources." @nopzor #GrafanCONline #Keynote @thenewstack https://t.co/FxCsMpP03d pic.twitter.com/OrAlsNqY24
— BC Gain (@bcamerongain) June 14, 2022
Meanwhile, the myriad of features that exist for Grafana Labs will only continue to get better and more powerful. At the end of the day, the ratio of the struggles some users have in getting Grafana dashboards up and running over Grafana’s powerful features that have made it famous in the observability world is very low indeed.
