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Troubleshooting slow app or website performance is one of the more frustrating tasks developers face. Reliability is a key performance indicator and user experience metric, so when something goes wrong, it rises immediately to the top of your priority list. Unless you can find and fix the problem fast, everything else you’d planned to do today is getting pushed into the future.
Picture this: You’re busy at your keyboard, trying to hit a milestone on an important yet incremental upgrade to your company’s key user-facing app. Suddenly, your ticketing system goes berserk — dozens of users are reporting that they can’t access an essential feature in your app. More patient users report they can access it … eventually. It’s taking minutes to load, not seconds, as they’re used to.
You check your app’s performance in your monitoring tool, and everything looks fine — all the indicators are showing green. But your users are saying the app is slow — which, as far as they’re concerned, means it’s down.
So, what exactly is going on here?
The evolution to internet-centric application delivery has made it increasingly challenging for IT orgs to identify the root cause of app or website slowness due to visibility gaps into what impacts an end user’s experience.
The solution is true end-to-end monitoring, from the first to the last mile. You need to have persistent visibility beyond the cloud, including the backbone ISPs and wireless networks, and across your entire internet stack. In a Forrester Consulting study, 75% of respondents said that being able to quickly and efficiently identify and fix the source of digital disruptions — by monitoring everything affecting users across the internet — would have a large or significant positive impact on their business.
If you’re not sure how to get there, watch Performance Under Pressure: Why Internet Performance Monitoring is Non-Negotiable for Today’s Websites and Apps. During this free webinar, Gerardo Dada, Field CTO at Catchpoint, and TNS Host Chris Pirillo dug into how leading digital organizations are developing robust visibility strategies for critical apps, and how Internet Performance Monitoring (IPM) holds the key to ensuring your ITOps success.
You’ll learn best practices, real-world examples and actionable tips to help you develop a digital experience monitoring strategy that works.
By attending this special event, you’ll: