The Security, Privacy, and Architecture (“SPARC”), which describes:
• The architecture of the services,
• The security and privacy related audits and certifications received for the services, and
• The administrative, technical and physical controls applicable to these services.
Scroll down to Product Documentation for up-to-date SPARC documentation.
The Notices and License Information (“NLI”) which describes the features, restrictions and notices associated with any:
• Information sourced from third parties or public sources and provided to customers via these services,
• Functionality that allows customers to interact with social media, other websites, and/or non-Salesforce applications, including licensor terms, and
• Desktop and mobile device software applications provided in connection with these services.
Scroll down to Product Documentation for up-to-date NLI documentation.
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which:
• Describes the infrastructure environment for the services,
• Lists the sub-processors and certain other entities material to Salesforce's provision of these services, and
• Lists the countries where customer data is stored and processed for these services.
The Trusted AI Resources
which:
• Describes how Salesforce is committed to the responsible development of AI in our Services,
• Provides a repository for AI transparency documents, and
• References Documentation describing available AI safety tools and guidance.
which:
• Sets forth certain terms associated with Services purchased on Order Forms, and
• Organizes terms by the name of the particular Service as it appears on the Order Form.
