Netherlands Authority for
Consumers and Markets
The Netherlands Authority for Consumers and Markets (ACM) ensures fair competition between businesses, and protects consumer interests.
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Latest news
Dutch energy supplier ANWB Energie’s commitment to ACM: compensations for small group of customers that are still waiting for their bills
ANWB Energie has made a commitment to ACM that it will compensate a group of approximately 700 customers that have not yet received their bills.
ACM calls on online retailers to prepare for the withdrawal button
Starting June 19, 2026, online retailers must have a 'withdrawal button' in their online environments, such as online stores and apps, with which customers are able to easily annul their purchases.
ACM blocks acquisition of Delta’s fiber-optic networks by KPN’s joint venture
With this decision, ACM wishes to prevent that competition between fixed telecom networks in different regions of the Netherlands will be reduced.
ACM imposes cartel fines for distorting a civil-engineering tender procedure
ACM has imposed cartel fines on contractors who distorted a municipal tender procedure.
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Is a firm not playing by the rules? Are, for example, your competitors concluding agreements regarding prices or customers? If so, please let us know. You can do this anonymously as well. Your tip-off can help us track down violations.
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