Excellent customer service . We all know Logitech has great products but I didn't know their customer service was this great. I had this product for 15 months and it worked beautifully but over time one of the keys came off due to Natural wear and tear I realize that I was 90 days past the one year warranty but I reached out to Logitech anyway on the advice of paid Gemini 3 AI. AI suggested I reach out to Logitech because they're one year warranties are sometimes 2 years and I did and Logitech said even though my warranty was expired in this one case they would make an exception and they sent me a new keyboard which I have received and is working beautifully. I am very grateful to them as a company they did not have to do this!

High build quality and great kickstand for use when keyboard not attached. But as an adult male, the keyboard is unusable. Whoever designed this thing must have tiny hands that fit in the small spaces next to the oversized trackpad. I am unable to use it without the cursor flying all over the place and windows accidentally opening and closing and resizing all over the place, text being selected and deleted, etc. because some part of my hand has to be touching it. It's also hypersensitive, exacerbating the problem. The only way I can use it is to elevate my hands - not rest them on the little wrist rests to each side of the trackpad - and sort of poke at the keys vertically with my hands in the air. Despite the excellent build quality, I'm giving it one star because this product has one purpose: typing. If I am unable to do that, it is entirely non-functional for me. If I could disable the trackpad, that would solve it, because I don't really every need to use it. Sending it back.

This protects my iPad from drops and damages. I really like the keyboard with all of the usual keys I use. It doesn't light up as well as my old one but still works fine. I'm a touch typist so not a big deal for me. One thing I really like is that the keyboard attaches to the back that holds the iPad magnetically, so if I want, I can remove it. There is a stand on the back of the iPad that I can pull out to prop it up like a photo frame so I don't have to hold it. I really like that. One thing that is a minus is the pencil. It attaches magnetically but there is no protection against it getting knocked off. The pencil is expensive so I usally leave it in a pencil cup and only attach it when I am going to use it at home. I don't feel safe putting the pencil on when I take my ipad out of the house. Too easy to lose the pencil. It is less bulky than my old Logitech keyboard case and seems to be a lot more sturdy as well.

Overall, this is a nice keyboard and case. I like being able to detach the keyboard when I do not need rather than having to remove the case completely like with the magic keyboard. The typing experience is nice with the keys and trackpad providing a satisfying click and the keyboard also has a metal or aluminum backing. I also like being able to use the smart connector to charge my ipad and power the keyboard. As far as I know this and apple are the only ones that allow for this. My main issue is with fingerprints. I do not have overly greasy paws, but the fingerprints after using this really bother me. What adds to the frustration is how difficult it is to remove fingerprints, even with soap and water. This is not that much cheaper than the apple magic keyboard, and at this level fingerprints should not be this bad. Also, of note, is the part of the case around the usb port. It is a bit thin and feels like it will wear out quickly and become loose.

The Logitech Combo Touch is hands down the best keyboard case for the iPad Pro 11-inch (M4, 2024). The trackpad is smooth and responsive, giving a true laptop-like experience, and the keys are comfortable, backlit, and quiet, making typing effortless even in low light. I love the detachable design—I can remove the keyboard when I just want to use the iPad as a tablet, then snap it back on for productivity. The kickstand is sturdy and adjustable, perfect for typing, drawing, or streaming. It protects the iPad without feeling bulky, and the build quality feels premium. While it’s an investment, the functionality, versatility, and value make it completely worth it.

I previously owned an iPad 9th Gen and bought a similar case for it but it was not Logitech. It went for under $100 and I LOVED IT! It was more functional and was less than half the cost. I liked that it could also stand in portrait mode for viewing on its own, which this one doesn’t. Also, my fingerprints showed up on this case right away so it always looks dirty and like I’ve had the case for a while. It hasn't even been a week! I constantly have to wipe it down which is really annoying. The stand itself also doesn’t feel very sturdy compared to my previous case. It honestly feels cheap and flimsy. Unfortunately, I threw out the box right away because I assumed that I would be satisfied with a case that is over $200. So I cannot return this. I thought I would get more value for what I paid for :(

But safe to say, I have found another case that is under $100 and will fit my needs much better. I really tried to like this as I’ve heard before from others that they loved their case from Logitech but it’s just not for me. Also, because the price tag was so high. I rated 2 stars because I am stuck with having this case in the meantime until hopefully, I can sell it? It could work for someone else who doesn’t need as much functionality as I do but again, it’s just not for me.

After extensive research, I decided to purchase the Logitech Combo Touch instead of the Apple Magic Keyboard or ESR alternative. While its functionality and performance are impressive, the quality of this product is extremely disappointing.

Pros:

• Functionality: This keyboard is versatile and practical. You can use it as a keyboard, fold it back to function as a regular case, or detach it entirely when it feels heavy.

• Performance: The keyboard has a premium feel, and the detachable design adds convenience.

Cons:

1. Build Quality: Within two weeks, one of the key covers randomly came off. I contacted Amazon, and they redirected me to Logitech. The customer service process was tedious, requiring several emails, proof submissions, and information exchanges over a week. After returning the original product, I had to wait two more weeks for a replacement. During this time, I couldn’t use my iPad for fear of damaging it further.

2. Durability: The case scratches easily, and the black color highlights every mark. Despite using it gently, it looked like a year-old product within just two weeks of careful use.

Recommendation:

If you’re debating between this and other keyboard cases, do not buy this product. Consider the ESR option for better value or, if your budget allows, the Apple Magic Keyboard paired with a simple Amazon case.

While the Logitech Combo Touch excels in functionality, its poor quality and durability make it a frustrating investment.

My go to brand for any Apple keyboard cases. I’ve had at least three of these (different models) for my iPads and they are better than what Apple offers.

Excellent keyboard layout and screen brightness and I don’t have to remove the keyboard when I’m using it in landscape mode. It folds underneath and acts as a stand. Very durable and the keys are very responsive. Logitech is just a great brand in my opinion and is always the first option for me.

Fits 2025 iPad Pro M5 perfectly. Easy installation.

Pros:

1. Good quality keyboard with lit keys.

2. Easy installation

Cons:

1. The material used on the case attracts fingerprints and smudges. The old Logitech iPad case did not do it.

2. There is no thorough description of all the keys and the touch pad functions I could find.

Honestly, I want to like this; the keyboard is good to type on, and the built in “kickstand” is handy for flying without having to have the keyboard on the in flight tray. Problem is after just about month of owning it, the case is splitting at the bottom so…that’s not promising from a build quality perspective. It’s also a pain in the ass to file a warranty claim. YMMV, but I haven’t done anything unusual with it so I’m not sure why this would happen.

I posted this on October 14th which is when I first tried to open a warranty claim with Logitech: severl misdirects by their chatbot later, I had to contact them multiple times waiting for a response. My replacement arrived on November 4th.

Since I have a Magic Keyboard, I may just sell this unopened to try to recoup some cash. I'm not confident that anything has changed.

In general, I like the ComboTouch because of the removable top with its kickstand (on the 11", it was handy to slot into the seatback ahead of me on a plane and hold it at eye level.) The side protection is nice, but the volume buttons are very stiff. The trackpad is bigger I think, but not enough to make a real difference to me. The case overlaps just slightly on the side where the pencil attaches, creating a lip on both sides that prevents it from getting knocked off easily which is nice (i rarely use the pencil, despite using Lightroom.) It does show fingerprints like crazy, which is annoying but hardly a dealbreaker. Still worried about build quality--but YMMV

EDIT: 2025-04-28 I received a replacement, which I didn't use for a few months and then decided to try again. After about two months of regular (and benign) use the case is separating at the exact same place...see the last picture with the ticket in the background. This appears to be a poorly made product.

The product is beautiful love it!

Pros:

- Protective case.

- Does not use Bluetooth, rather the connector pins on the back of the iPad (similar to Apple Magic Keyboard).

- Detachable keyboard (this one is huge).

- Multi-angle stand.

- Stylish.

- Allows Apple Pencil Pro to charge.

- Premium product.

Cons:

- Expensive.

- Fingerprint magnet!

Personal experience:

As someone who does not use the keyboard frequently, I enjoy the fact that this keyboard is detachable and allows me to use the iPad like a tablet. The stand on the case is super adjustable, allowing multi-angle use. It is also pretty sturdy for what it is.

However this generation of case has a new material that is very similar to the Magic Keyboard, kind of like faux leather feeling. It attracts a lot of finger prints. As well as the backing of the keyboard portion of the case has a metal backplate (likely for rigidity) that also attracts fingerprints like crazy. However this wasn't a major issue for me, a microfiber cloth removed the fingerprints easily.

Overall the biggest downside is the high price and the fingerprints. If you can overlook those two aspects and you want a high quality keyboard-case for your precious iPad, I highly recommend this option!

This is now my favourite case of all time. Love how I can switch seamlessly between a keyboard and a then a writing tablet with a case.