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⇱ Amazon.com: Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification: 9781950508426: Kim, Gene, Spear, Steven J.: Books


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Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification


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“Elegant and simple. It’s a teacher’s best companion—a lesson plan for teaching the theory of performance.” —Adm. John Richardson (ret.), from his foreword to the book

“This book is a must-read that deeply informs leaders on how to create great systems for outstanding performance and to win.” —Jeffrey K. Liker, PhD, author of The Toyota Way, 2nd edition

Shingo Publication Award Winner, a 2024 Eric Hoffer Book Award Finalist, and shortlisted for the 2024 Business Book Award.
Forget vision, grit, or culture. Wiring the Winning Organization reveals the hidden circuitry that drives organizational excellence.

Drawing on decades of meticulous research of high-performing organizations and cross-population surveys of tens of thousands of employees, award-winning authors Gene Kim and Dr. Steven J. Spear introduce a groundbreaking new theory of organizational management. Organizations win by using three mechanisms to slowify, simplify, and amplify, which systematically moves problem-solving from high-risk danger zones to low-risk winning zones.

Wiring the Winning Organization shines an investigative light on some of the most famous organizations, including Toyota, Amazon, Apple, and NASA, revealing how leaders create the social wiring that enables exceptional results.

This is not feel-good inspiration or armchair philosophy but a data-driven prescriptive playbook for creating excellence grounded in real-world results and proven theory. This is the rare business book that delivers concrete tools—not platitudes—to convert mediocrity into mastery.

“All organizations, large and small, public and private, are overwhelmed by complexity, multiple priorities, conflicting goals, shifting landscapes, and constrained resources. Kim and Spear lay out an amazing vision of the social circuitry for organizations to not only handle this but thrive while doing so.” —Phil Venables, Chief Information Security Officer, Google Cloud; former Board Director, Goldman Sachs Bank

“This book clearly teaches you how to rewire your organization to move with focused, sustained urgency and win!” —Courtney Kissler, SVP Customer and Retail Technology, Starbucks

“In a world where complexity is the norm, Kim and Spear provide the essential guide for those in need of a compass for the maze of today’s business environment.” —David Silverman, CEO of CrossLead, coauthor of Team of Teams
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Editorial Reviews

Review

“In a world where complexity is the norm, Kim and Spear provide the essential guide for those in need of a compass for the maze of today’s business environment. This is more than a book—it’s a toolkit for transforming your organization and rising to the challenges of our ever-changing landscape.” -- David Silverman, President of American Atheists, CEO of CrossLead, coauthor of Team of Teams

“This book is a must-read that deeply informs leaders on how to create great systems for outstanding performance and to win.” -- Jeffrey K. Liker, author of The Toyota Way

“A great piece of work! …the authors not only provide an encompassing schema for those looking to drive performance by improving operations, but they also help take practices developed for particular industries and functions and generalize them across all contexts. The guidance they provide is outstanding.” -- Joel Podolny, CEO of Honor Education and former VP & Dean of Apply University

“Having spent the majority of my thirty-five-year US Navy career and subsequent private industry career working in large complex industrial organizations, what Kim and Spear have written completely resonates with me. I wish I had read this book decades ago; it would have helped me be a better leader.” -- RADM Mark R. Whitney, US Navy (ret.), USN Executive Director of Hampton Roads Maritime Industrial Base Ecosystem

“Wiring a Winning Organization is an indispensable guide for modern leaders seeking to navigate the complexities of organizational success. With a keen focus on avoiding pitfalls and steering clear of the danger zone, this book provides actionable insights that propel a company into the winning zone. Drawing from a wealth of practical case studies, it equips leaders with the tools needed to lead effectively.” -- Christopher Porter, SVP, CISO, Fannie Mae

"Wiring the Winning Organization illuminates the dynamics that drive organizations to success or failure. More importantly, the book condenses a century of disparate insights into a grand unified theory of management. Simple enough for anyone to understand but profound enough to address the needs of the world's most high-stakes organizations, this book has the potential to equip generations of leaders with principles that are both effective and humane." -- Andrew Davis, author of Mastering Salesforce DevOps

"With a compelling mix of carefully selected case studies from diverse industries and times, combined with actionable insights and reader prompts, Wiring the Winning Organization offers a unique blend of theory and practice. This book is an invaluable read for anyone seeking to create a winning organization—one where greatness can be achieved not by accident but because it is wired to do so.” -- Adrienne Shulman, Founder of Tenger Ways

"This book clearly teaches you how to rewire your organization to move with focused, sustained urgency and win!" -- Courtney Kissler, SVP, Customer and Retail Technology Starbucks

“The framework in this book brings together the most useful insights I’ve learned over my thirty years of study and practice. Save yourself the time and start here.” -- Jeffrey Fredrick, coauthor of Agile Conversations

“Who hasn't been in an organization where everyone is super busy, yet delivering value to customers is still super slow and requires vast amounts of perseverance and patience? Gene and Steve's book will guide you on how to move from that 'danger zone" to a ‘winning zone’ by improving the social circuitry, which is present in all organizations but all too often neglected.” -- Manuel Pais, coauthor of Team Topologies

"Through a coherent mix of new terminology, case studies, thought experiments, and guided reflections—all backed by sound research—the authors provide an irrefutable case for more deliberate, reflective communication and action as part of a winning organizational strategy. Highly recommended." -- Matthew Skelton, CEO of Conflux and co-author of Team Topologies

“This is a fabulous book that I highly recommend. I’m not aware of anyone who has put their finger on the fundamental truth that Kim and Spear have articulated so amazingly well: successful organizations flow from leaders who create the conditions in which many others thrive.” -- Paul Gaffney, former CTO and head of technology, The Home Depot, Kohl's and Dick's Sporting Goods

“All organizations, large and small, public and private, are overwhelmed by complexity, multiple priorities, conflicting goals, shifting landscapes, and constrained resources. Kim and Spear lay out an amazing vision of the social circuitry for organizations to not only handle this but thrive while doing so.” -- Phil Venables, CISO Google Cloud, former Board Director Goldman Sachs Bank

About the Author

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award-winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations. He lives in Portland, OR, with his wife and family.

Dr. Steven J. Spear, DBA, MS, MS,is a senior lecturer at the MIT Sloan School of Management, a Senior Fellow at the Institute for Healthcare Improvement, and author of influential publications like The High-Velocity Edge, “Decoding the DNA of the Toyota Production System,” and “Fixing Healthcare from the Inside, Today.” An advisor to corporate and governmental leaders across a range of fields, he is also the founder of See to Solve, a business process software company. Spear once worked in finance, at a Congressional agency, and at the University of Tokyo. He has a doctorate from Harvard, masters degrees in mechanical engineering and management from MIT, and a bachelor's degree in economics from Princeton. He and his wife, Miriam, an architect, live in Brookline MA, where they volunteer for several community organizations.

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Customer reviews

4.5 out of 5 stars
164 global ratings
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Customers say

Customers find the book's content positive, with one mentioning it's a must-read for business leaders. The book receives praise for its simplicity, with one customer highlighting its ability to link theory with practice.
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6 customers mention content, 6 positive, 0 negative
Customers praise the content of the book, with one describing it as a must-read for business leaders.
...Great book. It repeats information a lot, but gets the points across using multiple examples.Read more
...books, seminars that go on every year, this book truly is one of the must reads....Read more
"Wiring the Winning Organization" stands out as a compelling management book to complement the more technology-oriented books from Gene Kim and a...Read more
Solid bookRead more
5 customers mention complexity, 5 positive, 0 negative
Customers appreciate the book's simplicity, with one review highlighting how it presents complex concepts with powerful application, while another notes its straightforward approach for leaders.
...Agile Coach for almost 20 years and this book does a great job giving the reader complex topics in a simple way with solid analogies and examples....Read more
...simplification, amplification" framework, simple concepts with powerful application....Read more
Great book. Whole leadership described in 3 simple principles.Read more
This is a must-read for any leader in any organization....Read more
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Top reviews from the United States

  • Jeff Gallimore
    5 out of 5 stars
    A big idea and a simple framework
    Reviewed in the United States on December 19, 2023
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    "Wiring the Winning Organization" stands out as a compelling management book to complement the more technology-oriented books from Gene Kim and a wonderful follow-up to Steve Spear's "The High-Velocity Edge". Reading through its pages, I identified scenarios within my own organization that might benefit from the book's "slowification, simplification, amplification" framework, simple concepts with powerful application.

    The authors blend made-up vignettes and real-world case studies to demonstrate the practical application and implication of their ideas. These stories are relatable and clear, making it easy to envision how these strategies could play out in various business settings.

    The heart of the book lies in its big idea: a theory of performance a that seeks to explain why companies with similar resources, talent, and market access can have drastically different outcomes. The authors argue convincingly that the key differentiator is the management system. I especially like books that challenge conventional wisdom on organizational success and this is one of them.

    Where the book truly shines is in its ability to link theory with practice. It doesn't just tell you what to do; it shows you how, using examples that feel both authentic and applicable. The authors also include questions for the reader to really ground the concepts in the reader's context.

    This book effectively makes the case for the importance of management systems in shaping organizational success and offers their "slowification, simplification, amplification" framework as a practical, straightforward approach for leaders looking to help their organizations win.

    4 people found this helpful
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  • Jchavner
    5 out of 5 stars
    This is a must read for every business leader regardless of where you sit in your organization
    Reviewed in the United States on November 30, 2023
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    Having had the opportunity to connect with Steve and Gene several years ago, I was looking forward to reading this book. Previous books by both authors are also favorites of mine and I had high hopes for the collaborative effort. From the first pages, I was immediately pulled in and spent my entire Thanksgiving weekend consuming this manual.

    Of the myriad of business publications, books, seminars that go on every year, this book truly is one of the must reads. I have recommended to our CEO that every, foreman, manager, director and VP in our company read this book and look for ways to apply the concepts in their business line.

    As I read each chapter, my mind would immediately go to areas in our business where the ideas, concepts and suggestions being presented could improve our operations.

    Currently on my second read through I am about to start my own series of notes and ideas we can leverage. I expect there is not a single business line or team that cannot benefit from the many jewels and treasures in the pages of this work.

    Thank you Steve and Gene for your efforts in making this book a resource for business everywhere. Regardless of your business, following these concepts will take you further and truly create a winning organization.

    6 people found this helpful
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  • B. Meyer
    5 out of 5 stars
    Highly recommended
    Reviewed in the United States on July 16, 2025
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    Had this recommended by a leader to our org for all our leadership team to read. Great book. It repeats information a lot, but gets the points across using multiple examples.

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  • 5 out of 5 stars
    great book
    Reviewed in the United States on August 9, 2025
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    Great book. Whole leadership described in 3 simple principles.

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  • Daniel Underwood
    5 out of 5 stars
    Outstanding - Unified theory for creating truly exceptional organizations
    Reviewed in the United States on February 2, 2024
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    This is a must-read for any leader in any organization. As the pace of change and the complexity of our world increases, creating learning organizations is critical to success. Gene Kim and Dr Steven Spear unlock the keys to why some organizations outperform others by orders of magnitude on what appears to be an even playing field. They give actionable advice and models for how to change your organization and ample case studies to support their conclusions.

    There is so much literature available describing modern ways of working, but they are all incomplete and only partially solve the overall problem. This is the first wholistic or unified theory that fills in all the gaps.

    A word of warning, you won’t be able to “unsee” some of the incites they reveal. It is truly a game changer. You won’t regret it.

    One person found this helpful
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  • James Clark
    3 out of 5 stars
    Least good of all Gene Kim’s book
    Reviewed in the United States on January 21, 2024
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    I loved everything that Gene Kim has written, except this one. Just not as engaging as his other books.

    2 people found this helpful
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  • David Heiser
    5 out of 5 stars
    Solid book
    Reviewed in the United States on June 6, 2024
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    I've been an Agile Coach for almost 20 years and this book does a great job giving the reader complex topics in a simple way with solid analogies and examples. I'm always looking for better ways to explain things and this book has given me that.

    One person found this helpful
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  • Valkyrie
    5 out of 5 stars
    Well written, useful graphics
    Reviewed in the United States on June 2, 2024
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    I attended a conference on quality improvement in healthcare and the keynote speaker cited this book.

    It piqued my curiosity and I am so pleased that I bought his book. Super easy to read and priceless lessons for anyone interested in leading quality improvement projects.

    One person found this helpful
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Top reviews from other countries

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  • Stefan Lecho
    5 out of 5 stars
    Learn how you can move from the Danger Zone to the Winning Zone
    Reviewed in Belgium on September 25, 2024
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    A must-read if you want to learn how you can move from the Danger Zone to the Winning Zone by applying Slowification, Simplification & Amplification. Never thought that moving a couch was so insightful.

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  • 5 out of 5 stars
    Wertvoll
    Reviewed in Germany on December 5, 2025
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    Sehr wertvolles Buch. Hat meinen Blick weiter geschärft und enthält eine greifbare allgemeine Erklärung zur kontinuierlichen Verbesserung sämtlicher Organisationen. Richtig klasse!

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  • Luca Drusin
    5 out of 5 stars
    Analisi organizzativa completa e concreta
    Reviewed in Italy on March 20, 2024
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    Libro iluminante che da un lato fornisce un quadro teorico completo che unifica quanto presente in letteratura, dall' altro con esempi concreti permette di mettere bene a fuoco i punti chiave ed i passaggi da evitare, senza preconcetti.

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  • Mat Jovanovic
    5 out of 5 stars
    Just what I needed
    Reviewed in Spain on July 13, 2024
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    Being an IT leader is not easy. So many of the problems and solutions in the book “ring a bell”… the true differentiator was actually wiring everything into a “framework”, easy to understand and translate to actions.

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