Advanced Microsoft 365 Copilot AI: Build & Use Agents
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Advanced Microsoft 365 Copilot AI: Build & Use Agents
This course is part of Microsoft 365 Copilot: Boost Productivity & Build Agents Specialization
Instructor: Keith Gibson
4,210 already enrolled
Included with
What you'll learn
• Configure autonomous Copilot Agents
• Apply ethical AI governance practices
• Identify and mitigate AI-related risks
Skills you'll gain
Details to know
January 2026
23 assignments
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There are 6 modules in this course
Advanced Microsoft 365 Copilot AI: Build & Use Agents
Take your Microsoft Copilot skills to the next level by building, deploying, and managing Copilot agents responsibly. This advanced course shows you how to create custom agents in Copilot Studio, apply responsible AI principles, and use agents confidently in real workplace scenarios. Why This Course Matters Copilot agents are the next step in AI-powered productivity for Microsoft 365. As organizations move beyond basic prompting to automation and agent-driven workflows, professionals need to know how to build agents and use them responsibly. This course combines hands-on agent creation with practical responsible AI and governance best practices. Career Impact • Move beyond basic prompting by designing Copilot agents that automate repeatable workflows and decisions • Organizations using AI agents are 2× more likely to scale AI beyond individual use, increasing demand for agent builders • Build advanced skills for roles in automation, digital transformation, and responsible AI governance What You’ll Learn • Build, test, and refine Copilot agents in Copilot Studio • Create agents from prompts, files, and knowledge sources • Use Copilot agents in SharePoint and Microsoft 365 workflows • Understand generative AI, including LLMs and key limitations • Identify risks, bias, sensitive AI use cases, and apply responsible AI governance • Use Copilot Coaches to improve prompting and execution What Makes This Course Unique ✔ Hands-on experience with Copilot Studio and real agent scenarios ✔ Combines Copilot agent building with responsible AI governance ✔ Focuses on enterprise-ready, ethical AI use ✔ Serves as the capstone course in a 5-course Microsoft Copilot Specialization ✔ Short, focused format (6-8 hours) with immediate real-world application Who Should Take This Course • Professionals already using Microsoft Copilot who want advanced skills • Business, operations, and IT professionals exploring AI automation • Team leads or managers responsible for AI-enabled workflows Build smarter agents. Use AI responsibly. Lead with confidence. Enroll now and advance your AI forward, enterprise-ready skills.
Explore AI governance and the responsible use of Microsoft Copilot. Learn how to apply generative AI safely, develop your own Copilot-like agents, and follow best practices for ethical, effective AI in professional workflows. By the end of this module, you’ll understand how to maximize AI’s potential while using it responsibly.
What's included
7 videos3 readings4 assignments
7 videos•Total 16 minutes
- Discover Generative AI•2 minutes
- Explore Language Models•2 minutes
- Understand LLMs and SLMs•2 minutes
- Explore the Benefits of AI Chat-Based Assistants•2 minutes
- Get Started With Copilot•2 minutes
- Prompt Like a Professional•4 minutes
- Extend and Develop Copilot-like Agents•2 minutes
3 readings•Total 9 minutes
- Course Introduction & Syllabus•5 minutes
- Get to Know Generative AI•2 minutes
- Getting Started with Microsoft Copilot and Copilot Studio•2 minutes
4 assignments•Total 18 minutes
- Brain Boost•3 minutes
- Test Your Knowledge•4 minutes
- Activity: Understand Your Generative AI Use•4 minutes
- Activity: Identify Opportunities for AI •7 minutes
Build a strong foundation for responsible AI use in this module on AI governance. Learn key principles for ethical AI, be able to recognize high-risk scenarios, apply governance frameworks, and use Microsoft Copilot responsibly in daily work. By the end of this module, you’ll be ready to support effective AI oversight and help your organization use AI with clarity.
What's included
7 videos2 readings4 assignments
7 videos•Total 16 minutes
- AI Internal Use Best Practices•3 minutes
- Prepare for the Impact of AI•1 minute
- Understand Threats, Biased Outcomes, and Sensitive Use Cases•3 minutes
- Understand the Principles of Responsible AI Use•2 minutes
- Apply Responsible AI Use Principles•2 minutes
- Define an Effective Ethics Governance System•2 minutes
- Identify and Flag Sensitive Use Cases•3 minutes
2 readings•Total 4 minutes
- Get Started with Responsible AI Use•2 minutes
- Establishing Responsible AI Governance and Risk Mitigation•2 minutes
4 assignments•Total 18 minutes
- Brain Boost•2 minutes
- Test Your Knowledge•5 minutes
- Activity: Identify an AI Threat•5 minutes
- Activity: Understand Your AI Impact•6 minutes
Welcome to the world of Copilot agents. In this module, you’ll learn how to create simple agents in Microsoft 365 Copilot, use them to retrieve information and summarize content, and explore built-in SharePoint agents that help you manage information more easily. Discover how agents can turn complex tasks into streamlined, dependable workflows.
What's included
14 videos3 readings5 assignments
14 videos•Total 17 minutes
- Understand Copilot Agents•2 minutes
- Create an Agent in Copilot Studio•1 minute
- Chat With an Agent Using Microsoft 365 Copilot Chat•1 minute
- Utilize a Copilot Agent to Gather Information•2 minutes
- Pin a Copilot Agent in Microsoft 365 Copilot•1 minute
- Uninstall a Copilot Agent•1 minute
- Edit an Agent in Copilot Studio •1 minute
- Add a Knowledge Source to a Copilot Agent •1 minute
- Share a Copilot Agent•1 minute
- Add a Copilot Agent From Apps •1 minute
- Learn How to Use SharePoint Site Resources With a Copilot Agent •1 minute
- Create an FAQ With a Copilot Agent in SharePoint•1 minute
- See Where a User Is Mentioned in a Site With a Copilot Agent•1 minute
- Brainstorm Next Steps With a Copilot Agent in SharePoint•1 minute
3 readings•Total 6 minutes
- Get Started with Copilot Agents•2 minutes
- Customize, Share, and Extend Your Agents•2 minutes
- Utilize Copilot Agents in SharePoint•2 minutes
5 assignments•Total 24 minutes
- Brain Boost•3 minutes
- Apply Your Knowledge•5 minutes
- Activity: Create and Utilize Your Own Copilot Agent •6 minutes
- Activity: Enhance Your Copilot Agent •5 minutes
- Activity: Understand a SharePoint Site With Your Copilot Agent•5 minutes
It's time to Build your own Copilot agents in Microsoft Copilot Studio. This module will show you how to navigate its interface, while using topics, actions, and variables to structure conversations. These elements will help you create an agent that is ready to automate tasks and provide information efficiently. By the end, you’ll be able to design, test, and refine agents that enhance productivity and streamline workflows across your organization.
What's included
12 videos2 readings4 assignments
12 videos•Total 23 minutes
- Understand Copilot Studio•2 minutes
- Navigate Copilot Studio•1 minute
- Prompt like a Professional with Agents•3 minutes
- Understand Topics•2 minutes
- Understand Variables•1 minute
- Create an Agent from a Prompt•2 minutes
- Add and Structure Topics•2 minutes
- Apply Variables in Action•2 minutes
- Manage Agent Knowledge•1 minute
- Configure Agent Settings•1 minute
- Test an Agent•1 minute
- Review the Build Process•3 minutes
2 readings•Total 4 minutes
- Get Started with Copilot Studio•2 minutes
- Build and Configure Your Agents•2 minutes
4 assignments•Total 20 minutes
- Brain Boost 1•2 minutes
- Apply Your Knowledge•5 minutes
- Familiarize Yourself With Copilot Studio•5 minutes
- Activity: Build Your Agent•8 minutes
Copilot Coaches are designed to guide you through tasks step-by-step, offering suggestions, structure, and support as you work. In this module, you’ll learn how to interact with coaches, understand what they can help you accomplish, and use their guidance to plan, refine, or troubleshoot your work. By the end, you’ll know when to turn to a coach, and how to get clear, actionable support when you do.
What's included
4 videos1 reading2 assignments
4 videos•Total 5 minutes
- Improve Prompting With the Prompt Coach•1 minute
- Learn More About a Topic With the Learning Coach•1 minute
- Brainstorm Better with Idea Coach•1 minute
- Improve Writing with Writing Coach•1 minute
1 reading•Total 2 minutes
- Work Smarter With Copilot Coaches•2 minutes
2 assignments•Total 8 minutes
- Brain Boost•3 minutes
- Activity: Utilize Different Copilot Agents•5 minutes
A final module on how to use AI responsibly and effectively in the workplace. You’ll explore strategies to recognize risks, address ethical challenges, and integrate AI into daily workflows. By the end of this module, you’ll be equipped with best practices to enhance productivity while maintaining ethical standards.
What's included
4 videos3 readings4 assignments
4 videos•Total 13 minutes
- Understand the Implications of AI Use•2 minutes
- Recognize Risks in Daily AI Use•2 minutes
- Learn Best Practices for Daily AI Use•6 minutes
- Apply the Dos and Don'ts of AI Use•3 minutes
3 readings•Total 6 minutes
- Risks and Responsible Use of AI in Everyday Work•2 minutes
- Best Practices for Responsible and Effective Everyday AI Use•2 minutes
- Congratulations!•2 minutes
4 assignments•Total 20 minutes
- Brain Boost•2 minutes
- Test Your Knowledge•5 minutes
- Activity: Recognize a Biased Outcome•5 minutes
- Reflect on Your AI Use•8 minutes
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