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URL: https://www.coursera.org/learn/ai-literacy-in-the-workplace

⇱ AI Literacy in the Workplace | Coursera


AI Literacy in the Workplace

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AI Literacy in the Workplace

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand AI terminology, how AI applies to your role, its opportunities and risks, and use a shared language to collaborate effectively

  • Apply AI tools safely and effectively into your day-to-day workflow and identify opportunities where AI can assist by automating or simplifying tasks

  • Demonstrate responsible & ethical use of AI by managing data risks, recognizing bias, misinformation in outputs & knowing how to escalate concerns

Details to know

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Recently updated!

June 2026

Assessments

3 assignments

Taught in English

There are 3 modules in this course

This course will provide you with a foundational awareness of AI, its types, and its importance to employees. It explains AI beyond the hype, clarifies its connection to your daily work, and helps build a shared language across teams.

You’ll learn how to confidently use AI tools in your day-to-day role, from writing and planning to decision-making and communication. The course includes hands-on guidance for writing effective prompts, evaluating AI outputs, and spotting opportunities to simplify tasks. It also covers key risks around ethics, bias, and data protection, giving you the confidence to use AI safely and responsibly at work. This course consists of three modules: 1. Introduction to AI in the workplace 2. Using AI Effectively 3. Responsible Use, Ethics, & Data

What's included

1 video6 readings1 assignment2 plugins

1 videoβ€’Total 2 minutes
  • AI in the Workplaceβ€’2 minutes
6 readingsβ€’Total 15 minutes
  • AI Literacy in the Workplace: Course overviewβ€’2 minutes
  • Course navigation guidanceβ€’2 minutes
  • Introduction to AI in the workplace: Basic AI concepts and usesβ€’5 minutes
  • Introduction to AI in the workplace: Aligning AI with strategyβ€’2 minutes
  • Introduction to Artificial Intelligence (AI) in the workplace: Module summaryβ€’3 minutes
  • Introduction to Artificial Intelligence (AI) in the workplace: Glossaryβ€’1 minute
1 assignmentβ€’Total 10 minutes
  • Test of understandingβ€’10 minutes
2 pluginsβ€’Total 15 minutes
  • Introduction to AI in the workplaceβ€’7 minutes
  • AI in your role: Benefits, risks, and managing biasβ€’8 minutes

What's included

4 readings1 assignment3 plugins

4 readingsβ€’Total 19 minutes
  • Using AI effectively in your role: What can AI do for you? Prompting like a pro vs. poor promptingβ€’10 minutes
  • Using AI effectively in your role: Confident AI integrationβ€’5 minutes
  • Using AI effectively in your role: Module summaryβ€’3 minutes
  • Using AI effectively in your role: Glossaryβ€’1 minute
1 assignmentβ€’Total 10 minutes
  • Test of understandingβ€’10 minutes
3 pluginsβ€’Total 13 minutes
  • Using AI effectively in your roleβ€’3 minutes
  • Effective promptingβ€’7 minutes
  • Case examples – dos and don’tsβ€’3 minutes

What's included

2 videos5 readings1 assignment2 plugins

2 videosβ€’Total 1 minute
  • Data protection and legal complianceβ€’0 minutes
  • Your role in complianceβ€’1 minute
5 readingsβ€’Total 15 minutes
  • Responsible use, ethics and data: Seven principles of data protection and common pitfalls to avoidβ€’5 minutes
  • Responsible use, ethics and data: Module summaryβ€’2 minutes
  • Responsible use, ethics and data: Glossaryβ€’1 minute
  • AI Literacy in the Workplace: Course summaryβ€’5 minutes
  • AI Literacy in the Workplace: Next stepsβ€’2 minutes
1 assignmentβ€’Total 12 minutes
  • Test of understandingβ€’12 minutes
2 pluginsβ€’Total 6 minutes
  • Responsible use, ethics and dataβ€’4 minutes
  • Recognizing common AI risksβ€’2 minutes

Instructor

British Standards Institution
7 Coursesβ€’1,200 learners

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,