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Analyze and Act on Audience Insights

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Analyze and Act on Audience Insights

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Survey design quality directly impacts data reliability and business value - proper platform configuration and audience targeting are essential for m

  • Demographic segmentation reveals hidden patterns in audience behavior that enable more precise targeting and personalized marketing strategies.

  • Data visualization and storytelling skills transform raw survey responses into compelling business cases that drive strategic decision-making.

  • Systematic audience research provides competitive advantage by reducing guesswork and enabling evidence-based marketing investments.

Details to know

Shareable certificate

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Recently updated!

January 2026

Assessments

4 assignmentsΒΉ

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Customer Analytics & Intelligence Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

Modern consumers shift preferences faster than ever, and marketers can’t rely on assumptions. This course teaches you how to run professional survey studies and convert demographic data into decisions that move campaigns forward. You’ll learn how to execute surveys end-to-end, segment response data using Excel, and present insights with clarity and business impact.

To succeed, you only need basic digital marketing familiarity and comfort working with spreadsheets. By the end of this course, you will be able to: Execute comprehensive survey studies using online platforms from design through data export Analyze response data by demographic segments to identify meaningful audience patterns Create professional insight presentations with targeted charts and strategic recommendations This course is unique because it combines hands-on platform skills with analytical expertise, giving you both the technical execution capabilities and the strategic insight development skills that modern marketing teams demand. To be successful in this course, you should have basic experience with digital marketing concepts and familiarity with data analysis tools like Excel.

Learners will master the complete survey research workflow from platform setup through data export using professional tools like SurveyMonkey and Typeform.

What's included

3 videos1 reading1 assignment

3 videosβ€’Total 16 minutes
  • Why Survey Platform Mastery Transforms Marketing Decisionsβ€’4 minutes
  • Survey Platform Components and Configuration Essentialsβ€’7 minutes
  • Data Collection Monitoring and Export Processβ€’5 minutes
1 readingβ€’Total 10 minutes
  • Survey Design Best Practices for Marketing Researchβ€’10 minutes
1 assignmentβ€’Total 3 minutes
  • Survey Platform Execution Knowledge Check β€’3 minutes

Learners will master demographic data analysis techniques using Excel, create compelling visualizations, and develop professional insight presentations that inform marketing strategies.

What's included

1 video3 readings3 assignments

1 videoβ€’Total 9 minutes
  • Data Segmentation Analysis Methods and Interpretation β€’9 minutes
3 readingsβ€’Total 29 minutes
  • Excel Pivot Table Fundamentals for Demographic Analysis β€’10 minutes
  • Professional Insight Presentation Developmentβ€’10 minutes
  • Data Segmentation Analysis Methods and Interpretation β€’9 minutes
3 assignmentsβ€’Total 45 minutes
  • Comprehensive Demographic Insights Presentation β€’15 minutes
  • Complete Demographic Analysis Project Executionβ€’27 minutes
  • Demographic Analysis Methods Knowledge Checkβ€’3 minutes

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Instructor

454 Coursesβ€’59,272 learners

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.