Automating Decision Workflows with AI
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Automating Decision Workflows with AI
This course is part of AI-Powered Decision Intelligence Specialization
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What you'll learn
Identify the key principles of automation and orchestration in AI-powered decision systems.
Analyze Generative and Agentic AI approaches to enhance autonomous decision-making.
Evaluate responsible AI frameworks to ensure fairness, transparency, and accountability in automation.
Develop scalable, low-code deployment strategies using MLOps and cloud technologies.
Skills you'll gain
- Data Analysis
- Cloud API
- Generative AI Agents
- API Design
- Business Process Automation
- Real Time Data
- Artificial Intelligence and Machine Learning (AI/ML)
- Responsible AI
- Cloud-Based Integration
- Agentic systems
- AI Personalization
- IT Automation
- Business Transformation
- Artificial Intelligence
- MLOps (Machine Learning Operations)
Details to know
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- Gain a foundational understanding of a subject or tool
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- Earn a shareable career certificate
There are 4 modules in this course
This course unlocks the next frontier of Decision Intelligence where AI meets automation to drive real-time, autonomous, and responsible decision-making at scale.
You’ll learn to orchestrate multi-step processes, stream real-time insights, and build automated systems that boost accuracy, speed, and business impact. You’ll dive into Generative and Agentic AI to create autonomous, insight-driven decisions supported by strong ethical frameworks that keep every outcome transparent, fair, and accountable. Finally, you’ll master deploying and scaling these systems through MLOps, cloud APIs, and low-code platforms, making enterprise-ready automation efficient, scalable, and easy to adopt. By the end of this course, you will be able to: - Identify the key functions of intelligent automation pipelines for AI-driven decision-making. - Analyze Generative and Agentic AI models to design adaptive and autonomous decision workflows. - Evaluate responsible AI frameworks to ensure ethical and accountable automation practices. - Develop deployment strategies using MLOps and cloud technologies for continuous performance. - Design low-code and no-code solutions to expand and democratize Decision Intelligence adoption. This course is ideal for AI engineers, data scientists, automation architects, and business technology leaders who want to bridge AI innovation with scalable automation. A foundation in Decision Intelligence or machine learning will enhance your learning experience. Join this course to master the integration of AI, automation, and responsibility and learn to build decision systems that think, act, and evolve with intelligence.
Uncover how intelligent decision pipelines transform data into measurable business value. This module introduces the art and science of connecting analytics to action framing business problems, designing real-time data workflows, and implementing Decision Support Systems (DSS) that enhance strategic decision-making. Through hands-on exercises and demonstrations, you’ll learn how data, automation, and analytics converge to power modern AI-driven decision ecosystems.
What's included
14 videos8 readings4 assignments
14 videos•Total 81 minutes
- Specialization Introduction•6 minutes
- Course Introduction•5 minutes
- The Role of Automation in Modern Decision Pipelines•6 minutes
- Orchestrating Multi-Step Decisions with AI•6 minutes
- Measuring Efficiency and Accuracy in Automated Decisions•6 minutes
- Demonstration: Sales Data Analyzer using Replit•6 minutes
- Fundamentals of Real-Time Decision Intelligence•6 minutes
- Adaptive Decision Models Using Continuous Data Streams•6 minutes
- Building Real-Time Feedback Loops for Adaptive Systems•5 minutes
- Applying Decision Automation Across Sectors•5 minutes
- Building Scalable Decision Workflows for Operational Success•6 minutes
- Demonstration: AI-powered customer query agent with Flowise•6 minutes
- Measuring Automation ROI and Key Performance Outcomes•6 minutes
- Demonstration: Industrial Quality Assurance through Automated Decision Workflows•6 minutes
8 readings•Total 90 minutes
- Course Overview•15 minutes
- AI Decision Orchestration: Combining DataOps, MLOps, and BizOps.•10 minutes
- Intelligent Automation and Workflow Design•10 minutes
- Code Smarter in the Cloud with Replit•10 minutes
- Real-Time and Event-Driven Decisioning•10 minutes
- Industry Case Studies: DI-Driven Innovation and Efficiency•10 minutes
- Intelligent Decision Workflows for Quality Assurance in Smart Manufacturing•10 minutes
- Module Summary: Automation and Intelligent Orchestration•15 minutes
4 assignments•Total 33 minutes
- Knowledge Check: Automation and Intelligent Orchestration•15 minutes
- Knowledge Check: Foundations of Intelligent Automation•6 minutes
- Knowledge Check: Real-Time and Event-Driven Decisioning•6 minutes
- Knowledge Check: Industry Applications of Decision Automation•6 minutes
Step into the world of next-generation AI where creativity, autonomy, and ethics converge. This module empowers you to harness Generative AI for innovation, Agentic AI for autonomous decision-making, and Ethical AI for transparency and trust. Through practical demonstrations and case studies, you’ll explore how advanced AI models create new insights, coordinate intelligent agents, and enforce responsible governance across automated decision systems.
What's included
13 videos8 readings4 assignments
13 videos•Total 75 minutes
- Introduction to Generative AI•6 minutes
- Core Generative AI Modeling Concepts•6 minutes
- Key Models in Generative AI (GANs, VAEs, LLMs)•6 minutes
- Transformers: The AI Backbone•7 minutes
- Demonstration: Visualizing Attention in Transformer Model•6 minutes
- Understanding Agentic AI•6 minutes
- Designing Agents for Sequential Decision Tasks•5 minutes
- Human-AI Collaboration in Agentic Environments•5 minutes
- Demonstration: Enhancing Automated Workflows with Formatter and AI by Zapier•6 minutes
- Ethical Imperatives in AI-Based Decision Systems•5 minutes
- Implementing Bias Detection and Model Auditing Techniques•5 minutes
- Building Ethical Oversight Mechanisms for Decision Workflows•5 minutes
- Demonstration: Running Bias Detection and Fairness Analysis•6 minutes
8 readings•Total 85 minutes
- Generative AI Applications in Decision Intelligence•10 minutes
- Overview of BERT, GPT, and Hugging Face•10 minutes
- Interpreting AI Focus: Visualizing Attention in Transformer Models•10 minutes
- Architecture of Agentic Systems•10 minutes
- Intelligent Workflow Design with Zapier Formatter and AI•10 minutes
- Global AI Governance Frameworks•10 minutes
- Ensuring Fairness in AI: Bias Detection and Mitigation Workflows•10 minutes
- Module Summary: Generative, Agentic, and Ethical Decision Intelligence•15 minutes
4 assignments•Total 33 minutes
- Knowledge Check: Generative, Agentic, and Ethical Decision Intelligence•15 minutes
- Knowledge Check: Generative AI in Decision Intelligence•6 minutes
- Knowledge Check: Agentic AI and Autonomous Decision Systems•6 minutes
- Knowledge Check: Ethics, Bias, and Oversight in AI Decision Systems•6 minutes
Unlock the power of scalable AI deployment and enterprise-wide automation. This module focuses on bringing AI decision systems to production using MLOps, cloud platforms, and low-code environments. You’ll learn how to operationalize models, integrate APIs for performance optimization, and design intuitive low-code workflows that extend AI accessibility beyond technical teams, driving smarter, faster, and more inclusive decision-making across the organization.
What's included
13 videos9 readings4 assignments
13 videos•Total 64 minutes
- Introduction to MLOps and the Model Lifecycle•5 minutes
- Continuous Integration and Continuous Delivery (CI/CD) in AI Systems•5 minutes
- Monitoring, Retraining, and Drift Detection•4 minutes
- Demonstration: End-to-End MLOps Workflow using MLflow•6 minutes
- Fundamentals of Cloud-Based AI Deployments•5 minutes
- Demonstration: Setting Up Analytics for an API•5 minutes
- Integrating APIs with Cloud-Based Decision Platforms•5 minutes
- Scaling AI Workflows for Performance Optimization•5 minutes
- Demonstration: Deploying AI Models through FastAPI•7 minutes
- Low-Code and No-Code Platforms in Decision Intelligence•5 minutes
- Demonstration: No-Code Automation using ZAPIER•4 minutes
- Designing Collaborative Workflows with Cross-Functional Teams•5 minutes
- Change Management for AI-Driven Transformation•4 minutes
9 readings•Total 95 minutes
- The Evolution of MLOps•10 minutes
- Operationalizing Machine Learning Models•10 minutes
- API Monitoring and Performance Analytics•10 minutes
- Overview of RESTful APIs and Containerized AI Deployments•10 minutes
- Serving ML Models via FastAPI•10 minutes
- Serverless and Containerized AI: Real-World Deployment Examples•10 minutes
- Empowering Productivity with No-Code Automation in Zapier•10 minutes
- Organizational Benefits of Democratized Decision Intelligence•10 minutes
- Module Summary: Scaling, Deployment, and Low-Code Adoption•15 minutes
4 assignments•Total 33 minutes
- Knowledge Check: Scaling, Deployment, and Low-Code Adoption•15 minutes
- Knowledge Check: MLOps for Decision Intelligence•6 minutes
- Knowledge Check: Cloud and API-Based Decision Deployments•6 minutes
- Knowledge Check: Low-Code AI Adoption and Business Democratization•6 minutes
This module provides a comprehensive evaluation of your understanding of the key principles, methodologies, and insights presented throughout the course, enabling you to demonstrate your proficiency through a structured graded assessment.
What's included
1 video1 reading2 assignments1 discussion prompt
1 video•Total 5 minutes
- Course Summary•5 minutes
1 reading•Total 30 minutes
- Practice Project: Building an AI-Powered & Event-Driven Decision Automation System•30 minutes
2 assignments•Total 60 minutes
- End Course Knowledge Check: Automating Decision Workflows with AI•30 minutes
- The Automation Blueprint: Scaling AI Decisions Responsibly•30 minutes
1 discussion prompt•Total 5 minutes
- Describe Your Learning Journey•5 minutes
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Frequently asked questions
This course is designed for AI engineers, automation specialists, data scientists, and decision engineers looking to scale and operationalize AI-driven decision systems.
The course covers intelligent automation, event-driven decisioning, Generative and Agentic AI, Responsible AI governance, MLOps, cloud deployment, and low-code AI adoption.
Yes. You’ll gain hands-on experience with tools such as MLflow, Zapier, FastAPI, and cloud-based AI platforms to build and deploy automated decision systems.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.
