ChatGPT for Work: Productivity & Automation with Custom GPTs
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Recommended experience
Recommended experience
What you'll learn
• Write & refine text • Use modes + structured prompts for emails, planning & summaries • Personalize with Memory, GPTs & Agent Mode
Skills you'll gain
Tools you'll learn
Details to know
March 2026
20 assignments
See how employees at top companies are mastering in-demand skills
There are 3 modules in this course
Use ChatGPT to write faster, plan smarter, and automate routine work. In under 3 hours, you’ll learn beginner-friendly workflows you can apply immediately—at work, in school, or on personal projects.
Why This Course Matters & Career Impact • Lightcast reports jobs asking for AI skills can carry a ~28% salary premium, and 51% of AI-skill postings are outside IT/CS—so AI-driven productivity is becoming relevant in almost every role. • In controlled workplace-style writing tasks, access to ChatGPT cut completion time by ~40% and improved output quality by ~18%; the biggest gains went to lower performers—making “how you use it” a real career advantage. Course Overview: What You’ll Learn • Foundations: how ChatGPT works + simple prompt patterns • Everyday workflows: writing, planning, troubleshooting, summarizing, and comparing options • Advanced features (with clear setup guidance): Voice, Canvas, Projects, Custom GPTs, Agent Mode, and apps/connectors • Responsible AI: verification habits, privacy, and safe sharing What Makes This Course Unique ✔ Real workplace scenarios (email, meetings, research, operations) ✔ Clear guidance on which features require a paid plan Who Should Take This Course • Professionals who want to speed up writing, planning, and research • Job seekers and students adding practical AI skills to resumes • Freelancers and small business owners streamlining repeat work • Anyone new to ChatGPT who wants a structured, hands-on start Access note (important): Many lessons can be completed with a free ChatGPT account. To complete 100% of the course material (advanced modes, Custom GPTs, Agent Mode, and apps/connectors), you’ll need a paid ChatGPT subscription.
Welcome to ChatGPT Fundamentals, where you'll dive into the world of AI and unlock the potential of ChatGPT for research, writing, brainstorming, and problem-solving. You’ll learn how to interact confidently with ChatGPT by crafting effective prompts, exploring its features, and verifying information. This module empowers you to use AI responsibly, ensuring you can share your work safely and efficiently. Join us to understand the workings of large language models and harness the power of AI to enhance your productivity and creativity.
What's included
12 videos4 readings6 assignments
12 videos•Total 22 minutes
- Understand ChatGPT and LLMs•2 minutes
- Access and Prompt ChatGPT•2 minutes
- Prompt Like a Professional•4 minutes
- Apply the Dos and Don’ts of AI Use•4 minutes
- Check ChatGPT Sources•2 minutes
- Use Search Mode in ChatGPT•1 minute
- Use Study Mode in ChatGPT•1 minute
- Attach and Work with Files in ChatGPT•1 minute
- Navigate ChatGPT with a Free OpenAI Account•1 minute
- Use ChatGPT to Generate an Image•1 minute
- Manage Saved Chats in ChatGPT•2 minutes
- Share Your Chats with Others•1 minute
4 readings•Total 11 minutes
- Course Introduction and Syllabus•5 minutes
- Get Started with AI Prompts in ChatGPT•2 minutes
- Use Basic ChatGPT Modes and Features•2 minutes
- Explore ChatGPT Account Features•2 minutes
6 assignments•Total 22 minutes
- Brain Boost: AI & ChatGPT Basics•3 minutes
- Brain Boost: Modes, Files, and Sources•3 minutes
- Brain Boost: ChatGPT Account Features•3 minutes
- Activity: Let's Start Prompting!•3 minutes
- Activity: Explore and Verify with ChatGPT•4 minutes
- Activity: Create, Refine, and Share Content in ChatGPT•6 minutes
Welcome to the module on enhancing your everyday work and problem-solving skills with ChatGPT. You'll discover how to leverage ChatGPT to write, revise, plan, and troubleshoot tasks more effectively. By refining your prompts, you'll gain clearer, more useful responses, and you'll explore tools like voice input and canvas mode to support complex workflows. Get ready to organize and manage your work with ChatGPT's modes and features, transforming how you approach writing, planning, and learning.
What's included
15 videos3 readings6 assignments
15 videos•Total 21 minutes
- Write a First Draft with ChatGPT•2 minutes
- Rewrite and Improve Text for Clarity and Tone•1 minute
- Use ChatGPT to Break Down Projects, Scheduling, and Priorities•2 minutes
- Use ChatGPT to Explain or Troubleshoot Software or a Feature•1 minute
- Ask ChatGPT Questions About Documents•2 minutes
- Ask ChatGPT for Explanations at Different Levels•1 minute
- Compare and Contrast with ChatGPT•1 minute
- Refine Prompts by Adding Constraints•1 minute
- Brainstorm Ideas with ChatGPT•3 minutes
- Challenge Your Thinking with ChatGPT•2 minutes
- Use Temporary Chat for One-Off Tasks•1 minute
- Use Voice Mode in ChatGPT•1 minute
- Use Canvas Mode•1 minute
- Use Projects to Organize ChatGPT Work•1 minute
- Use Deep Research Mode•1 minute
3 readings•Total 6 minutes
- Apply Prompts to Everyday Tasks•2 minutes
- Think Through Ideas with ChatGPT•2 minutes
- Expand Prompts with Additional Modes and Features•2 minutes
6 assignments•Total 24 minutes
- Brain Boost: Applied Prompts•3 minutes
- Brain Boost: Processing and Refining Ideas•3 minutes
- Brain Boost: Extra Modes and Features in ChatGPT•3 minutes
- Activity: Clarify and Explore a Complex Document•5 minutes
- Activity: Develop an Idea with ChatGPT•5 minutes
- Activity: Build and Refine a Project with ChatGPT•5 minutes
Welcome to the module on integrating ChatGPT, agents, and connectors into advanced workflows. You'll learn how to customize ChatGPT's behavior and extend its capabilities using custom GPTs and connectors. Discover how to manage complex, multi-step tasks with agent-based workflows, and explore the principles of responsible AI use to ensure informed decision-making. By the end of this module, you'll be equipped to personalize your ChatGPT experience and apply advanced AI features effectively and responsibly.
What's included
12 videos4 readings8 assignments
12 videos•Total 21 minutes
- Manage ChatGPT Memories•1 minute
- Customize ChatGPT Appearance•1 minute
- Add People to a Chat in ChatGPT•1 minute
- Dictate Prompts in ChatGPT•2 minutes
- Create and Use Custom GPTs•2 minutes
- Configure Actions to Extend ChatGPT Capabilities•3 minutes
- Understand Agent Mode Capabilities•1 minute
- Integrate ChatGPT with Web Apps and Enterprise Tools•1 minute
- Use Connectors in ChatGPT•1 minute
- Understand the Principles of Responsible AI Use•3 minutes
- Recognize AI Risks and Plan for Responsible Use•2 minutes
- Identify and Flag Sensitive Use Cases•3 minutes
4 readings•Total 8 minutes
- Personalize ChatGPT•2 minutes
- Create and Use Custom GPTs•2 minutes
- Work Smarter with Agent Mode and Connectors•2 minutes
- Practice Responsible AI Use•2 minutes
8 assignments•Total 32 minutes
- Brain Boost: ChatGPT Personalization, Collaboration, and Control•3 minutes
- Brain Boost: Custom GPTs and Actions•3 minutes
- Brain Boost: Agents and Connectors•3 minutes
- Brain Boost: Responsible AI Use•3 minutes
- Activity: Personalize ChatGPT•4 minutes
- Activity: Design Your First Custom GPT•6 minutes
- Activity: Connect ChatGPT to a Service•5 minutes
- Activity: Review an AI Use Case Scenario•5 minutes
Instructor
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LearnKartS
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Universitat Politècnica de València
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Vanderbilt University
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Frequently asked questions
While many concepts can be explored with a free account, completing100% of the course material (namely advanced modes, Custom GPTs, Agent Mode, and connectors), requires a paid OpenAI ChatGPT subscription.
Yes. Every module includes hands‑on activities such as writing drafts, analyzing documents, planning projects, troubleshooting software, and brainstorming ideas.
Absolutely. The course starts with fundamentals and gradually introduces advanced tools and modes.
More questions
Financial aid available,
