VOOZH about

URL: https://www.coursera.org/learn/chatgpt-for-work-prompts-productivity-automation-custom-gpts-agent-mode

⇱ ChatGPT for Work: Productivity & Automation with Custom GPTs | Coursera


ChatGPT for Work: Productivity & Automation with Custom GPTs

Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

ChatGPT for Work: Productivity & Automation with Custom GPTs

Included with

Ask Coursera

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • • Write & refine text • Use modes + structured prompts for emails, planning & summaries • Personalize with Memory, GPTs & Agent Mode

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

March 2026

Assessments

20 assignments

Taught in English

There are 3 modules in this course

Use ChatGPT to write faster, plan smarter, and automate routine work. In under 3 hours, you’ll learn beginner-friendly workflows you can apply immediately—at work, in school, or on personal projects.

Why This Course Matters & Career Impact • Lightcast reports jobs asking for AI skills can carry a ~28% salary premium, and 51% of AI-skill postings are outside IT/CS—so AI-driven productivity is becoming relevant in almost every role. • In controlled workplace-style writing tasks, access to ChatGPT cut completion time by ~40% and improved output quality by ~18%; the biggest gains went to lower performers—making “how you use it” a real career advantage. Course Overview: What You’ll Learn • Foundations: how ChatGPT works + simple prompt patterns • Everyday workflows: writing, planning, troubleshooting, summarizing, and comparing options • Advanced features (with clear setup guidance): Voice, Canvas, Projects, Custom GPTs, Agent Mode, and apps/connectors • Responsible AI: verification habits, privacy, and safe sharing What Makes This Course Unique ✔ Real workplace scenarios (email, meetings, research, operations) ✔ Clear guidance on which features require a paid plan Who Should Take This Course • Professionals who want to speed up writing, planning, and research • Job seekers and students adding practical AI skills to resumes • Freelancers and small business owners streamlining repeat work • Anyone new to ChatGPT who wants a structured, hands-on start Access note (important): Many lessons can be completed with a free ChatGPT account. To complete 100% of the course material (advanced modes, Custom GPTs, Agent Mode, and apps/connectors), you’ll need a paid ChatGPT subscription.

Welcome to ChatGPT Fundamentals, where you'll dive into the world of AI and unlock the potential of ChatGPT for research, writing, brainstorming, and problem-solving. You’ll learn how to interact confidently with ChatGPT by crafting effective prompts, exploring its features, and verifying information. This module empowers you to use AI responsibly, ensuring you can share your work safely and efficiently. Join us to understand the workings of large language models and harness the power of AI to enhance your productivity and creativity.

What's included

12 videos4 readings6 assignments

12 videosTotal 22 minutes
  • Understand ChatGPT and LLMs2 minutes
  • Access and Prompt ChatGPT2 minutes
  • Prompt Like a Professional4 minutes
  • Apply the Dos and Don’ts of AI Use4 minutes
  • Check ChatGPT Sources2 minutes
  • Use Search Mode in ChatGPT1 minute
  • Use Study Mode in ChatGPT1 minute
  • Attach and Work with Files in ChatGPT1 minute
  • Navigate ChatGPT with a Free OpenAI Account1 minute
  • Use ChatGPT to Generate an Image1 minute
  • Manage Saved Chats in ChatGPT2 minutes
  • Share Your Chats with Others1 minute
4 readingsTotal 11 minutes
  • Course Introduction and Syllabus5 minutes
  • Get Started with AI Prompts in ChatGPT2 minutes
  • Use Basic ChatGPT Modes and Features2 minutes
  • Explore ChatGPT Account Features2 minutes
6 assignmentsTotal 22 minutes
  • Brain Boost: AI & ChatGPT Basics3 minutes
  • Brain Boost: Modes, Files, and Sources3 minutes
  • Brain Boost: ChatGPT Account Features3 minutes
  • Activity: Let's Start Prompting!3 minutes
  • Activity: Explore and Verify with ChatGPT4 minutes
  • Activity: Create, Refine, and Share Content in ChatGPT6 minutes

Welcome to the module on enhancing your everyday work and problem-solving skills with ChatGPT. You'll discover how to leverage ChatGPT to write, revise, plan, and troubleshoot tasks more effectively. By refining your prompts, you'll gain clearer, more useful responses, and you'll explore tools like voice input and canvas mode to support complex workflows. Get ready to organize and manage your work with ChatGPT's modes and features, transforming how you approach writing, planning, and learning.

What's included

15 videos3 readings6 assignments

15 videosTotal 21 minutes
  • Write a First Draft with ChatGPT2 minutes
  • Rewrite and Improve Text for Clarity and Tone1 minute
  • Use ChatGPT to Break Down Projects, Scheduling, and Priorities2 minutes
  • Use ChatGPT to Explain or Troubleshoot Software or a Feature1 minute
  • Ask ChatGPT Questions About Documents2 minutes
  • Ask ChatGPT for Explanations at Different Levels1 minute
  • Compare and Contrast with ChatGPT1 minute
  • Refine Prompts by Adding Constraints1 minute
  • Brainstorm Ideas with ChatGPT3 minutes
  • Challenge Your Thinking with ChatGPT2 minutes
  • Use Temporary Chat for One-Off Tasks1 minute
  • Use Voice Mode in ChatGPT1 minute
  • Use Canvas Mode1 minute
  • Use Projects to Organize ChatGPT Work1 minute
  • Use Deep Research Mode1 minute
3 readingsTotal 6 minutes
  • Apply Prompts to Everyday Tasks2 minutes
  • Think Through Ideas with ChatGPT2 minutes
  • Expand Prompts with Additional Modes and Features2 minutes
6 assignmentsTotal 24 minutes
  • Brain Boost: Applied Prompts3 minutes
  • Brain Boost: Processing and Refining Ideas3 minutes
  • Brain Boost: Extra Modes and Features in ChatGPT3 minutes
  • Activity: Clarify and Explore a Complex Document5 minutes
  • Activity: Develop an Idea with ChatGPT5 minutes
  • Activity: Build and Refine a Project with ChatGPT5 minutes

Welcome to the module on integrating ChatGPT, agents, and connectors into advanced workflows. You'll learn how to customize ChatGPT's behavior and extend its capabilities using custom GPTs and connectors. Discover how to manage complex, multi-step tasks with agent-based workflows, and explore the principles of responsible AI use to ensure informed decision-making. By the end of this module, you'll be equipped to personalize your ChatGPT experience and apply advanced AI features effectively and responsibly.

What's included

12 videos4 readings8 assignments

12 videosTotal 21 minutes
  • Manage ChatGPT Memories1 minute
  • Customize ChatGPT Appearance1 minute
  • Add People to a Chat in ChatGPT1 minute
  • Dictate Prompts in ChatGPT2 minutes
  • Create and Use Custom GPTs2 minutes
  • Configure Actions to Extend ChatGPT Capabilities3 minutes
  • Understand Agent Mode Capabilities1 minute
  • Integrate ChatGPT with Web Apps and Enterprise Tools1 minute
  • Use Connectors in ChatGPT1 minute
  • Understand the Principles of Responsible AI Use3 minutes
  • Recognize AI Risks and Plan for Responsible Use2 minutes
  • Identify and Flag Sensitive Use Cases3 minutes
4 readingsTotal 8 minutes
  • Personalize ChatGPT2 minutes
  • Create and Use Custom GPTs2 minutes
  • Work Smarter with Agent Mode and Connectors2 minutes
  • Practice Responsible AI Use2 minutes
8 assignmentsTotal 32 minutes
  • Brain Boost: ChatGPT Personalization, Collaboration, and Control3 minutes
  • Brain Boost: Custom GPTs and Actions3 minutes
  • Brain Boost: Agents and Connectors3 minutes
  • Brain Boost: Responsible AI Use3 minutes
  • Activity: Personalize ChatGPT4 minutes
  • Activity: Design Your First Custom GPT6 minutes
  • Activity: Connect ChatGPT to a Service5 minutes
  • Activity: Review an AI Use Case Scenario5 minutes

Instructor

Knowledge Accelerators
25 Courses426,108 learners

Explore more from Business Strategy

Why people choose Coursera for their career

👁 Image

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
👁 Image

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
👁 Image

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
👁 Image

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

While many concepts can be explored with a free account, completing100% of the course material (namely advanced modes, Custom GPTs, Agent Mode, and connectors), requires a paid OpenAI ChatGPT subscription.

Yes. Every module includes hands‑on activities such as writing drafts, analyzing documents, planning projects, troubleshooting software, and brainstorming ideas.

Absolutely. The course starts with fundamentals and gradually introduces advanced tools and modes.

Yes. A later module teaches how to create Custom GPTs, configure actions, use Agent Mode, and connect ChatGPT with external apps.

Most learners finish in less than three weeks, based on total module time from the course syllabus. Course completion times depend on weekly participation.

No coding required. You’ll learn step-by-step workflows and templates you can reuse.

You’ll learn simple verification habits (cross-checking, sourcing, and sanity checks) and what not to share in workplace contexts.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,